Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - jpmackay

Pages: 1 [2] 3
26
General Computer Support / Re: YouTube on Microsoft Edge
« on: July 16, 2017, 07:26:11 AM »
No problem with Internet Explorer to run YouTube not like Microsoft Edge. I understand that a lot of people don't like Microsoft Edge and prefer with Internet Explorer. Anyway here is the link below for you to try.

https://www.youtube.com/watch?v=FPWS-8hjYfE

Let me know about this.

John

27
General Computer Support / Re: YouTube on Microsoft Edge
« on: July 16, 2017, 07:13:02 AM »
The first part with open Internet options for Internet Explorer and is working on my computer but with the second part -- no it doesn't work. Should I try again to see if that will play vids.

Should I run again with Tweaking Windows Repair Pro on my computer today to see if that will solve the problem with the registry for Microsoft Edge with YouTube?

Let me know about this.

John


28
General Computer Support / YouTube on Microsoft Edge
« on: July 16, 2017, 06:45:42 AM »
Need your help to get this solved the problem with YouTube on Microsoft Edge. I can't get YouTube showing the video on Microsoft Edge but works on Internet Explorer or Google Chrome. Also I get several messages with " An App Default was Reset and not sure what application is the problem? No idea what it is? Yesterday I ran through Tweaking Windows Repair (Pro) to get them fix. But with YouTube -- no. I am not sure what else to get this fix? Any idea with this.

Your help would be appreciated

Thank you,

John

29
My problem was solved late last night. Someone I know told me that I should try to change the keyboard which I did. The one I am using is an USB keyboard so I switched to wireless keyboard. Finally I can press the key for getting into BIOS or Boot Display Options. I am not sure why is the USB keyboard not accepting for access into either with BIOS or Boot Display Options. Do anyone here have an answer for this? I want to know why? But am happy and relieved too with this solution.

John

30
Good idea to contact Acer Support about this and will get back here for the answer from them.

John

31
Yes I have tried F1, F2, DEL,  F12 and none of them is working. Guess that maybe I should contact Acer Support (Out of Warranty) for help or take my desktop to the local repair shop to see if they can fix the problem. I have tried everything and so far nothing yet.

Thank you,

John

32
Want to say thank you for the article. Unfortunately my desktop doesn't support UEFI settings as I checked in Settings \ Recovery \ Advanced Options and not see with UEFI Settings as showin in the video. I don't know if I should have this settings in or not?

John

33
OK my desktop is Acer not Dell. After restarting the desktop and I see DEL for BIOS and F12 for Display Boot Options show on the bottom left corner on the screen with Acer logo. But for some reasons I still can't press either keys to get into BIOS or Display Boot Options. I did switched the keyboard to see if the other is damaged by USB to plug in the back of desktop. No difference with both keyboards. Guess that the only way is to call Acer Support to see if they can help with this problem.

John

34
Boggin --  Sorry that I did not realized that I did not type correctly in command prompt that you provide in your message. So I decided to try again and follow your instructions carefully. And still the same after this. I am not sure what else to look for to fix this problem. What's about CMOS battery to remove from the motherboard and BIOS will be reset. If yes and what will happen to BIOS reset? I have no idea with this part.

Let me know about this.

John

35
I have tried this and still not fix yet. Guess that I should take the desktop to the computer repair shop to see if the tech can fix this. I tried different things and so far nothing solved yet.

John

36
You are correct that I am trying to hold down the key with " DEL " not " F2 " on my desktop. As soon as the desktop restart and I press the key down to hold so can get into BIOS but boot in normal with Windows 10 logo on monitor screen then type the password.  That's strange with this as I did try several times but kept booting in normal not BIOS or Display Boot Options. I don't if there is a fix for that or might have to reinstall the operating system of Windows 10  Home Premium 64X or what??

Thank you,

John

37
I need your help with this problem more likely very serious. First I will give you my computer specifications and operating system and here is below:

My desktop is Acer Aspire M3450 Gaming desktop and my operating system is Windows 10 Home Premium 64X with all updates to this date.

Now here is what I will explain about the problem with my desktop.

When I restart the desktop and hold the key to access to BIOS with " DEL " key or Display Boot Options with " F12 " key and none of those two keys are working.I am trying to get into CD/DVD after restart but can't. Is there a repair or fix for those two access to BIOS or Display Boot Options. I am wondering if the program of Tweaking.com - Windows Repair v3.9.11 or have to reinstall the operating system of Windows 10 Home Premium 64X. I have not done this yet and will wait to hear if there is another option to fix the problem.

Thank you,

John    :confused:   :confused:

38
Thank you Julian for pointing to where the file is located? I don't see this file in my System32 folder but had good news that it's working last night that Windows 10 update was installed on my desktop. I am not sure or know how is that happen with this to make possible to update Windows 10 Home not like before with error 80070005. Last night when I restarted the desktop and Windows Update popped up on my screen to ask me if I give my permission to download Windows 10 and thought why not give my permission to update. Off they went and download/installed the program of Windows 10. Finally it's working now.

Thank you to all who have tried to help me with this problem.

Smile,

John

39
Where do I find GWX.exe in my desktop? If you can tell me where to locate in what folder under the main folder as well then I will look up this file to see if I have one or not.

Thank you,

John

40
My answer to Shane -- I don't have Nvidia drivers and using AMD for my desktop. Thanks for checking with me about graphic card driver. Another to Julian -- Yes I already know about this site and did download few times to get Windows 64 exe but for some reasons when I clicked the exe file to install and nothing performed also don't see the Tool icon to open and download the operating system of Windows 10. I am not sure what block them from installing the exe file. Boy I get more frustration trying to get anything work to get the operating system of Windows 10 on my desktop. I don't know what next with this? I don't want to take my desktop to computer repairs to see if they can fix because it cost money to get fixed for little thing.

Smile,

John

41
I did try this from the site of Microsoft and still no go with stupid error. Earlier I decided to give a try to install Windows 10 from USB onto my desktop and nothing start to install. What have I done wrong with this. Because of serious registry problems on my desktop?? If it is then I guess that I will have to reformat the SSD and reinstall Windows 7 from my 3 recovery DVD's of Acer. Or will Shane's payware Tweaking can repair the registry then try again to install Windows 10 from USB.

Let me know what is the best option for this.

Smile,

John

42
Thank you for your suggestion to turn off anti-virus program. Unfortunately still the same as before. Will wait till sometime tomorrow to install Windows 10 from my USB stick. Will remember to turn off anti-virus program first before install.

Thank you,

John

43
Thank you for your time to review my log.txt and mine is Kingston 120GB Solid State Drive and the event viewer never show me any errors of any kind. That's strange. And all I know when downloading and installing the new operating system of Windows 10 through Windows Update and got the error message right after finish installed Windows 10. The message said below:

Windows 10 couldn't be installed

Failed: 1 update

Error(s) found:

                                                                                       [ Try Again ]


Code 80070005    Windows Update encountered an unknown error
                             Get help with this error


That's what I got this message every time after downloading and install Windows 10 through Windows Update. This is 10 times so far since the release of Windows 10.

I did download through MediaCreation onto USB with the new operating system of Windows 10 Home Premium 64X. I wonder if I can install this through USB or not a good idea. Will wait to hear what others have to say about this.

Thank you again,

John

44
This morning I ran through sfc /scannow to find what is the problem with my desktop because my operating system cannot upgrade to Windows 10 Home Premium 64X from Windows 7 Home Premium 64X. There are errors in log file and is there a way that I can get these fixed before upgrade to Windows 10 or do a clean install with Windows 7 Home Premium 64X first. I see that my registry is a mess and that is why my operating system cannot upgrade before the fixes applied first. Tell me what should I do first to repair the registry or do a clean install of Windows 7 then upgrade to Windows 10. Or your payware Tweaking Repair will do the fix of my computer registry? You will see that I sent my log.txt attachment with my message.

Thank you,

John

45
Everything Else / Re: My messages
« on: July 30, 2015, 12:17:10 PM »
Oh now I know the problem is that I had my log.txt way too big (13.9 MB) to send over your forums. That is why? So how do I make this under 4 MB log.txt to send?

Thank you again,

John

46
Everything Else / Re: My messages
« on: July 30, 2015, 12:04:25 PM »
I posted my message not once but twice in the forum under Computer Help this morning. It's about Need help with the error 0x800f0805 also included the attachment of my CBS log.txt too.

Thank you,

John

47
Everything Else / My messages
« on: July 30, 2015, 11:07:41 AM »
Hi Shane,

I was wondering where are my two messages that I posted over at your forum under " Computer Help. " I don't see mine posted here yet. Is there a reason for not posting my message here till you approve this first. Let me know about this.

Thank you,

John

48
Thank you for the link from your last message and did not show me any of firewall software of Comodo at all. Now I know that it is more possibility with IObit Uninstaller which I deleted the registry keys under Power Uninstall after uninstalled Comodo Firewall. That's my fault to remove the registry because more likely there are some Microsoft registry in it with firewall. I learned a hard lesson not to touch the registry in the desktop. OK I do have the CD Disk of Microsoft Windows XP Professional for refurbished computer and Microsoft Windows XP Professional SP-2. I am not sure if the first CD Disk with Microsoft Windows XP Professional have SP-1 or not. Will that fix the registry in my desktop for firewall or Internet too from CD Disk or should I take the desktop to the computer repair store. If yes with CD Disk and tell me what to do in steps to repair the computer.

Thank you,

John

49
Shane,

You are welcome trying to help me to get my desktop to work again. Now we know that the ipconfig.exe are working and something else messed up my desktop after I uninstalled Comodo Firewall. That would be great for you so you will know what is the actual problem and put on your list for future reference?

John

50
First of all want to say thank you for the files that you sent in zip to download. I put two files on desktop not overwrite at all in system32 in Windows folder. Unfortnately your custom ipconfig did not show any information in TCP/IP Configuration.  Guess that I will have to wipe everything in the hard drive and replace with Linux Operating System. Or have to get a bigger hard drive to make room for Windows 7 to install. Mine is only 80 GB and that's not enough to upgrade to Windows 7. Anyway thanks for your help with this and see no further point trying to repair ipconfig.exe but wireless connection is working with no problem. Also notice that the Windows Firewall is not working as well. I will not wipe out the hard drive till you might have something else to make the ipconfig.exe working again.

John

Pages: 1 [2] 3