Author Topic: Good product but killed my word (Read 9345 times)

cdm · « **on:** September 14, 2013, 10:29:44 am »

it worked good on my computer but created a glitch in my office word will open for 3 seconds and then close imidiatly any one else have this isue.

I will have to get my teck friend look to see if he can find what was deleted and reinstall to fix cant open any of my documents now

Shane · « **Reply #1 on:** September 16, 2013, 02:39:59 pm »

Odd, I run my Repairs on a ton of computers with office and never had a problem, plus none of the repairs target Office.

I wonder if it is a middle man type thing causing the problem.

Lets see if we can get it fixed

What version of Word do you have?

Shane

cdm · « **Reply #2 on:** September 16, 2013, 08:14:21 pm »

Thanks I use ms office starter but I used combofix.org and it solved it as well would not let me update but combofix corrected that lol now Thunderbird wont send but ill find the fix

cheers

Chris

Shane · « **Reply #3 on:** September 17, 2013, 11:17:37 am »

Glad you got it fixed, can you tell me which one you did to make it work? I would like to see if I can find the reason for it breaking int he first place

Shane

cdm · « **Reply #4 on:** September 17, 2013, 11:52:30 am »

Code: [Select]

ComboFix 13-09-16.01 - Chris Ma 16/09/2013  19:39:51.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3559.2467 [GMT -7:00]
Running from: c:\users\Chris Ma\Downloads\ComboFix.exe
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
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(((((((((((((((((((((((((((((((((((((((   Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\program files (x86)\Google\Desktop\Install
c:\program files (x86)\Google\Desktop\Install\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\9519~1\A535~1\E628~1\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\@
c:\program files (x86)\Google\Desktop\Install\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\9519~1\A535~1\E628~1\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\L\00000004.@
c:\program files (x86)\Google\Desktop\Install\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\9519~1\A535~1\E628~1\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\L\201d3dde
c:\program files (x86)\Google\Desktop\Install\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\9519~1\A535~1\E628~1\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\L\6715e287
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c:\program files (x86)\Google\Desktop\Install\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\9519~1\A535~1\E628~1\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\U\00000008.@
c:\program files (x86)\Google\Desktop\Install\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\9519~1\A535~1\E628~1\{7fac9988-b3d5-ca06-9741-b95369cb9b19}\U\80000000.@
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S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirwin7.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirwin7.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvolwin7.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvolwin7.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-09-09 20:10    1177552    ----a-w-    c:\program files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-12 19:12]
.
2013-09-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-23 18:12]
.
2013-09-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-23 18:12]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-08-30 07:47    133840    ----a-w-    c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2013-06-27 23:11    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-06-27 23:11    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-06-27 23:11    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2013-06-27 23:11    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2013-06-27 23:11    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2013-06-27 23:11    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www2.delta-search.com/?babsrc=HP_ss&mntrId=82AAE89A8F4A8EA9&affID=119357&tsp=5007
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://mysearch.sweetpacks.com/?src=10&st=12&crg=3.5000006.10068&did=10703&barid=33861896492693066159722273712999403177
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{48A789BF-F6D6-4930-9C8B-77855A63EDE1} - (no file)
BHO-{ae48ed75-5a56-4c5f-bbce-6f1ac3875f66} - (no file)
Toolbar-Locked - (no file)
Toolbar-{a8177b71-ee19-4e0f-b2f9-02d533eb946e} - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files (x86)\IObit\Advanced SystemCare 6\Monitor.exe
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
.
**************************************************************************
.
Completion time: 2013-09-16  19:58:37 - machine was rebooted
ComboFix-quarantined-files.txt  2013-09-17 02:58
.
Pre-Run: 319,599,845,376 bytes free
Post-Run: 319,386,300,416 bytes free
.
- - End Of File - - 557DD4B921A8029ADA846838CAF2BE7C
5B5E648D12FCADC244C1EC30318E1EB9

cdm · « **Reply #5 on:** September 17, 2013, 11:54:26 am »

As for thunderbird must have been a glitch it was solved next time I logged in

Shane · « **Reply #6 on:** September 17, 2013, 11:58:18 am »

Only thing I see is

BHO-{48A789BF-F6D6-4930-9C8B-77855A63EDE1} - (no file)
BHO-{ae48ed75-5a56-4c5f-bbce-6f1ac3875f66} - (no file)
Toolbar-Locked - (no file)
Toolbar-{a8177b71-ee19-4e0f-b2f9-02d533eb946e} - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

And it removed some other toolbar crap and add ons. It looks like there was a 3rd party add on that was causing the problem and combofix got rid of it

Shane