Author Topic: Solved - Can't View Bottom of Screen  (Read 6015 times)

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Offline SandyG

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Solved - Can't View Bottom of Screen
« on: August 09, 2014, 02:39:39 PM »
Working on a friend’s computer.  The issue was, Yahoo (I know I hate Yahoo and don’t recommend it, but you can’t change some people!) inbox has the preview turned off, but you can only see a part of the listing of the email in the inbox.  There are more emails, but it won’t show them in the listing.  I checked the view, and tried grabbing and expanding it, and neither worked.  This is a laptop running Vista Ultimate.  It looked like the screen resolution may have been set to large.  I know the woman’s husband has bad eyes and has a tendency to expand the screens too big.  You can’t see all of what is opened and sometimes you can’t even see the x to close them out.  I went in to try to change the screen resolution.  First it wanted administrator privileges, and he claims he gave it no password.  Nothing worked to get past that.   I finally got to where I could change the screen which was set at 1280 x 1024.  When I changed it I thought it looked like it was going smaller, but it went bigger.  Now when I open it to change it again, you can’t get to the bottom where you can change it and where you can save the changes.  There is no scrolling bar anywhere.  The edges nor the corners don’t grab so you can size the window.  Someone suggested I do Alt + space bar, click on Move and use the arrow keys.  That worked, however, as soon as I touch either the keyboard or the mouse to change the resolution, the screen pops back up to the top of the box and you lost the lower part of the box to change the resolution and save it.  How the heck do I get down to the bottom to make the changes and save them?  I need to fix this ASAP so they can use the computer again.  Also, wold a fix be that in the Registry I see about three screen resolutions.  Can I delete a couple of the newer ones without damaging the registry or the computer?  Please help me get to the bottom of the screen to change the resolution.
« Last Edit: August 13, 2014, 03:41:14 PM by SandyG »

Offline Boggin

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Re: Can't View Bottom of Screen
« Reply #1 on: August 10, 2014, 05:23:36 PM »
From what you've said, I'm not sure if you've already tried these steps https://kb.wisc.edu/helpdesk/page.php?id=592

Offline SandyG

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Re: Can't View Bottom of Screen
« Reply #2 on: August 10, 2014, 05:27:08 PM »
Thanks for your reply.  I actually could get the start button.  However, I have since pretty much tweaked and done enough research to solve my problem.  Thanks again.

Offline Boggin

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Re: Can't View Bottom of Screen
« Reply #3 on: August 11, 2014, 12:33:57 AM »
Glad you were able to sort it and thanks for the update.

Perhaps you could let us know how you did it which may help other members or Google's Spider.  :smiley:

Offline Shane

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Re: Can't View Bottom of Screen
« Reply #4 on: August 11, 2014, 01:04:04 PM »
What turned out to be the fix?

Shane

Offline SandyG

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Re: Can't View Bottom of Screen
« Reply #5 on: August 11, 2014, 02:55:06 PM »
Here is the fix for getting rid of the User Account Control (UAC) always asking for administrator run privileges.  If you would like to not have to bother always having to remember a password or be asked for one when performing an operation without windows asking for administrator run privileges, do the following.  Download a little program called Tweak UAC.  You can download free of all malware from Major Geeks at this address:  http://www.majorgeeks.com/files/details/tweakuac.html.  Run the program after downloading and it will bring up a box giving you three options for how you want to have the administrator privileges run.  You can turn it off completely, turn it off, run it in quiet mode where it won't prompt you, or leave it on.  Since I am the only one using my computer I turn it off completely. 

Offline jraju

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Re: Can't View Bottom of Screen
« Reply #6 on: August 13, 2014, 06:27:15 AM »
Hi, 
              Just try this on any web page and it will fix the web page to the default size.
                  Control plus Zero , will give you default windows size.
                                   Try and let me see how it goes?
The Bottom line is "Check your hardware first if it supports the task you try".

Offline SandyG

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Re: Can't View Bottom of Screen
« Reply #7 on: August 13, 2014, 03:40:52 PM »
 jraju, I managed to solve the problem using the Catalyst Control Center.  Control Zero only worked at resizing the page in Firefox.  It didn't work in the screen resolution screen.  Thanks though, I have the issue resolved.