Author Topic: Submitting Log as software had requested  (Read 9121 times)

0 Members and 1 Guest are viewing this topic.

Offline rlp

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 1
  • Karma: 0
    • View Profile
Submitting Log as software had requested
« on: April 14, 2015, 07:18:55 pm »
I have been higjacked and all my protection software is under the control of someone else.

Log:
Tweaking.com - Windows Repair v3.1.2
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 8.1
OS Architecture: 64-bit
OS Version: 6.3.9600
OS Service Pack:
Computer Name: PC_DUH_PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\RLP
Current Profile SID: S-1-5-21-935449970-4246047579-2221616998-1001
Current Profile Classes: S-1-5-21-935449970-4246047579-2221616998-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\RLP\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:29:09

Process Count: 29
Commit Total: 1.93 GB
Commit Limit: 8.95 GB
Commit Peak: 2.58 GB
Handle Count: 9669
Kernel Total: 504.62 MB
Kernel Paged: 384.98 MB
Kernel Non Paged: 119.64 MB
System Cache: 6.06 GB
Thread Count: 345
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.88 GB
Memory Used: 934.09 MB(11.5708%)
Memory Avail.: 6.97 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.88 GB
Memory Used: 915.20 MB(11.3369%)
Memory Avail.: 6.99 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (4/14/2015 7:06:57 PM)

   Done, but failed, at (4/14/2015 7:07:28 PM)
   Total Repair Time: 00:00:32

The current repair has failed to start 6 times.
Something is keeping the repair from running.
Tweaking_ras.exe in the files folder is used to run the repairs under the system account, make sure your Antivirus isn't blocking it.
Please post in the Tweaking.com forums for support.

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Submitting Log as software had requested
« Reply #1 on: April 16, 2015, 06:33:01 pm »
Make sure to get the v3.1.3 of my program and make sure to run it in Windows Safe mode :wink:

Shane

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Submitting Log as software had requested
« Reply #2 on: April 17, 2015, 03:23:18 am »
If it is true that you have been infected and Shane's WR still doesn't complete then I would advise you to boot up into Safe Mode with Networking, see if you can download and run ESET Free Online Scanner. http://www.eset.co.uk/Antivirus-Utilities/Online-Scanner

Click on Advanced and check all of the boxes and while your AV will be isolated in Safe Mode, still disable it before clicking on Scan.

If that is unsuccessful then you can create a bootable Kaspersky Rescue Disk and use that, but it can take quite a number of hours for it to complete its scan. http://support.kaspersky.com/viruses/rescuedisk