Author Topic: Thank you! Solved!  (Read 2583 times)

0 Members and 1 Guest are viewing this topic.

Offline dennis2000

  • Newbie
  • *
  • Join Date: May 2014
  • Posts: 1
  • Karma: 0
    • View Profile
Thank you! Solved!
« on: December 19, 2015, 03:59:38 PM »
Shane;

I have used your free Tweaking program in the past and each time it has resolved my problem.  I was having a problem installing a very expensive complicated program and it would not install no matter what I did.

I called tech support for the software company and spent many hours over many days trying to resolve the problem.  I was moved up to the third rung of the ladder to have different people try to help.  Two of the people were from other countries and "logged into" my computer to attempt to resolve the problem.  They were not able to solve the problem, but at the end suggested that I re-install Windows 7 and all my programs and that would "probably" resolve the issue.  I did NOT like that idea because I have a "lot" of programs on my computer and finding all the login names and passwords, etc would be a daunting task. 

So after thinking about this, I decided to try "Tweaking Windows Repair".  I also decided to buy the Pro version because your program had done so well in the past and I figured it would probably figure this out also.  I also wanted to say "Thank You" in a tangible way.

I started and went through all 5 steps prior to Repairs, and then did the repair. 

After this, I was able to install the programs without any problems at all!

I was "very pleased!"    :cheesy: :smiley: :smiley: :smiley: :smiley: :smiley: :smiley: :smiley: :smiley:  And I wanted to just say "Thank You!" for such a wonderful program. 

Have a Merry Christmas!

Dennis2000

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 9849
  • Location: UK
  • Karma: 121
    • View Profile
Re: Thank you! Solved!
« Reply #1 on: December 20, 2015, 03:03:46 AM »
Given the long hard work that Shane has put into the program, I'm sure he will be pleased to read this and will respond accordingly when he gets the chance to come onto the forum.

For info, if you ever need to reinstall Win 7 you can perform a Repair Install without affecting programs or personal stuff but your install disk would need to include SP1 and you would need a valid retail product key.

This is for the Repair install - http://www.sevenforums.com/tutorials/3413-repair-install.html

You can back up your drivers folders onto something like an USB Flash drive from C:\Windows\System32 where you will see three drivers folders and then you can drop them back in after the repair install if needed.

With a valid retail key you may be able to download a Win 7 SP1 ISO if MS are still supplying them, from https://www.microsoft.com/en-gb/software-download/windows7 and then use https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool to create bootable media of your choice.

The 64 bit version is about 3.2GB and the 32 bit version is about 2.5GB

Belarc Advisor will list the product keys for any paid for programs that you have.

http://www.belarc.com/free_download.html
Tom.