Author Topic: help file popup-then freeze  (Read 3294 times)

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Offline Horst

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help file popup-then freeze
« on: August 10, 2012, 05:52:42 PM »
Hello All,
I am new here and have a frustration problem with my MS-Word 2007 software. Each time I start the software and start typing the  HELP file pops up and it will not let me close it. Most times I cant even shut the system down and have to push the front button to kill everything.

I have windows 7 with the MS-Office 2007 installed. I checked MS word repair, done safe mode starts and run Malwarebytes, Windows Essentials scan and multiple other checks.

Still no change and its a real bummer. If anyone has a solution I be happy to hear from you.

Thanks :sad:

Offline Shane

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Re: help file popup-then freeze
« Reply #1 on: August 10, 2012, 06:07:31 PM »
Can you get a screen shot of when it pops up for me? That will help me get an idea to what is going on :wink:

Shane