Author Topic: Marriot Hotel and Starbucks' T-3 internet daily problem  (Read 5447 times)

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Offline Bubba Euler

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Marriot Hotel and Starbucks' T-3 internet daily problem
« on: September 15, 2012, 10:31:59 AM »
Shane, this problem should be placed at the bottom of your list!  That being said, I would ask of you to help me explain and suggest options of approach to assist the local Marriot Hotel / Starbucks (my morning hangout) engineering department solve an on-going problem of "missing or ignored packets".  They have a valid T-3 line (proven speed is not an issue!).  My daily problem is page loading and internet "resets".  I consistently get 30 to 70 % ping loss to Google.com and any other address I choose.  Frustrating! I must use multiple-clicks for any link(s) I desire to visit. 

Question:  What should I tell and/or suggest to these Hotel Engineers to assist in their finding the solution to the daily dilemma?

Thank you, in advance, for your consideration and reply to me!!!!

Bubba Euler

Offline Shane

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Re: Marriot Hotel and Starbucks' T-3 internet daily problem
« Reply #1 on: September 15, 2012, 02:42:04 PM »
First step is to see if they can reproduce the problem on there end and being wired in and not through wireless.

If the problem only happens through wireless then they need to check to see how the signal is and if something else might be interfering with the signal.

A lot of times it is simply an unstable connection caused by an outside source when it comes to wireless.

If you are connecting through wireless how strong is your signal? And do you have this problem when connected to anyone else?

Shane

Offline Bubba Euler

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Re: Marriot Hotel and Starbucks' T-3 internet daily problem
« Reply #2 on: September 15, 2012, 03:47:18 PM »
Shane, the RF signal is very strong., so I don't believe it's an interference issue; But it could be!?!   I have no problems with ANY OTHER wireless connection during the day or night.  I have used THEIR hard-wired computers and there seems to be no problem during the short time I checked the operation.

OK.  So, I need to ask them to do what, exactly?  Insert my computer at the "switch" behind the wireless router I normally use? 

Thanks!!!!!

Bubba Jack

Offline Shane

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Re: Marriot Hotel and Starbucks' T-3 internet daily problem
« Reply #3 on: September 16, 2012, 01:53:14 PM »
That would at least confirm if the problem is with their wireless :wink:

Shane

Offline Bubba Euler

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Re: Marriot Hotel and Starbucks' T-3 internet daily problem
« Reply #4 on: September 16, 2012, 06:01:29 PM »
I will sit with baited breathe waiting on the IT guys to arrive on Monday morning.  I bet that'll make their day!!!

Thank you for your help and confirmation of my idea(s).  You are a blessing to so many people.  Do you know that?

God bless.

Bubba Jack

Offline Shane

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Re: Marriot Hotel and Starbucks' T-3 internet daily problem
« Reply #5 on: September 17, 2012, 12:56:15 PM »
Quote
You are a blessing to so many people.  Do you know that?

My wife tells me I am more of a pain in the ass LOL

Shane