Author Topic: Store app missing with all other windows store apps  (Read 17816 times)

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Offline Sme

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Re: Store app missing with all other windows store apps
« Reply #25 on: March 10, 2018, 07:16:04 pm »
I tried again. This time it completed. Log generated shows 0Kb in bad sectors.

Offline Boggin

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Re: Store app missing with all other windows store apps
« Reply #26 on: March 11, 2018, 12:27:21 am »
Can you run these cmds to see what will run and what they report - if any produce an error code then go into Event Viewer to see what has been recorded with a corresponding date and time stamp.

As it originally reported a corrupt file then I don't think trying the updates in a clean boot would resolve, but it's something worth trying, but run these cmds first as you could be looking at a clean install.

dism /online /cleanup-image /checkhealth

That will tell you if the volume is repairable - if it says it is, then run the next ones.

dism /online /cleanup-image /startcomponentcleanup

This one will clean up the WinSxS folder.

dism /online /cleanup-image /restorehealth

I assume this is the one that was failing at 82% ?
« Last Edit: March 11, 2018, 12:47:42 am by Boggin »

Offline Sme

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Re: Store app missing with all other windows store apps
« Reply #27 on: March 11, 2018, 03:59:07 am »
Okay here are the results:


C:\WINDOWS\system32> dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

No component store corruption detected.
The operation completed successfully.


C:\WINDOWS\system32> dism /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

[==========================100.0%==========================]

Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


C:\WINDOWS\system32> dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

[===========================81.8%===============           ]
Error: 1392

The file or directory is corrupted and unreadable.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log





Offline Boggin

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Re: Store app missing with all other windows store apps
« Reply #28 on: March 11, 2018, 04:23:51 am »
The latter two seem to contradict the /checkhealth report.

I think it's time to try a Refresh/Reset using the option to keep your personal stuff but which will remove any installed programs - you will need any product keys for those where applicable as you will need to reinstall them.

I would also back up your personal stuff as a safeguard.

Offline Sme

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Re: Store app missing with all other windows store apps
« Reply #29 on: March 11, 2018, 05:24:13 am »
Yes, it is the only choice left or i will have to stay with this until windows automatically fixes it in future somehow.

Thank you for your help!

Offline Boggin

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Re: Store app missing with all other windows store apps
« Reply #30 on: March 11, 2018, 09:24:06 am »
i will have to stay with this until windows automatically fixes it in future somehow.

That could be a pipe dream :)

Offline Boggin

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Re: Store app missing with all other windows store apps
« Reply #31 on: March 11, 2018, 10:30:31 am »
I was wondering if there was a BIOS update for your machine - you'll need to go to the computer support site if a branded OEM machine or the motherboard support site if a purpose built machine.

It could be worth checking that before the Reset.

Offline Sme

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Re: Store app missing with all other windows store apps
« Reply #32 on: March 11, 2018, 10:02:31 pm »
Ok. I will. Thanks.
But my motherboard manufacturer has stopped support long ago, so there's hardly a chance.

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Re: Store app missing with all other windows store apps
« Reply #33 on: March 12, 2018, 01:54:35 am »
There may still be a newer one than what you have installed and may help to perform the repair install.