Author Topic: hang 2020-06 Update for Windows 10 Version 1803 on x64-based systems (KB4023057)  (Read 248 times)

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Offline cp290547

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I've been blocking this update for some time
I have performed patches without result including Tweaking Repair
I bought and installed a new W10 home license without problem, but that did not change the problem
DISM finds error 87 on the 2 commands "startcomponent cleanup" and "restorehealth" with sfc / scannow no integrity violation
I do not know what to do
thank you in advance for your help
excuse me I'm french for the language mistakes
cordially

Offline Boggin

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Win 10 is now up to version 2004 which you can download from - https://www.microsoft.com/en-gb/software-download/windows10

Click on the Update now button for the May 2020 update.

When that has installed, perform the dism/startcomponent and /restorehealthe cmds again to see if they still report errors.

However, Win 10 has its own Troubleshooter you could try to see if it identifies anything.

Click on the Windows icon then on the Settings cog - Update & Security then on Troubleshoot in the left pane.

You may have to click on Additional Troubleshooters to select the Windows Update one.
Tom.

Offline cp290547

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Thank you for your reply
I had already download version 2004 and run https://www.microsoft.com/en-gb/software-download/windows10
no result
in fact my pc never restarted in "verification that you are ready to install" it went after 100% without restarting
I tried with the 2nd block "windowscreationtool" put on key without success
some windows services cannot be started such
systemCOM + application, DCOM
wuauser
msiserver
rpcss
and others

I tried to repair with the free Tweaking Repair tool practically the first 21 items without result maybe with the pro it will work?

I have a version of the components from the later store which may prevent updates noted 10.0.18362.1 in us?
my current version: 10.0.17134.1304

cordially

Offline Boggin

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I wonder if resetting the Windows Update components would help - this could prove to be a help in Win 7.

Open a Command Prompt (Admin) and copy & paste these cmds to the prompt.

They will auto run except perhaps for the last one where you may need to press Enter.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Enter exit to close the cmd window and try the updates again.
Tom.

Offline cp290547

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he
I executed these commands ... attached photo
but I still can't start some windows services
many of these continue to be "running" without having the status started
how to do?
cordially

I was wrong. 2 posts remain in pink please delete the first one
« Last Edit: October 06, 2020, 11:10:09 PM by cp290547 »

Offline Boggin

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Can you click on those services then on Restart in the upper left pane.

I don't understand French so don't know what the report says in your pic.

BTW - You get the same level of repairs in the free version of Windows Repair as you do in the Pro version.
« Last Edit: October 07, 2020, 03:18:40 AM by Boggin »
Tom.

Offline cp290547

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hi
I stopped and restarted some services but the status is noted as running so ok
on the other hand some are grayed out (the 5 grayed out plots: start, stop, choice of the type of start, ..suspend, resume)
DNS cache
RPCSS

I downloaded the Windows10update9252 then run it without result (I must have an old version?)
I also downloaded the tool mediacreationtool without result
I made a key with rufus including iso 1803 from my version with no result

I do not know what to do?
cordially

Offline Boggin

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If you have created a bootable USB from the MCT, can you boot up with that and navigate to the Install screen and click on Repair your computer/Troubleshoot and select Command Prompt.

If you haven't created a bootable USB then you can do after reading - https://www.microsoft.com/en-gb/software-download/windows10

Insert the USB before downloading the MCT and it will auto create the bootable USB without the need for any 3rd party programs.

This will give you the latest version of Windows.

At the prompt enter bcdedit |find "osdevice"

For clarity that is a Pipe symbol before find and is the uppercase of \

Using your partition letter instead of the x I have exampled, enter -

dism /image:x:\ /cleanup-image /restorehealth

sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows

Note the space before each /

Enter exit to close the cmd window, remove the install USB and reboot and then either use the Settings cog/Update & Security to check for updates or try the May 2020 download again.

Let me know if those cmds report anything other than completed successfully or no integrity violations.

If you still have problems then insert the install USB - open Windows/File Explorer then double click on the USB drive which will open to its files where you would then double click on setup Application.

This will perform a repair install which doesn't affect personal files or installed programs.
Tom.

Offline cp290547

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Hello
thank you for your reply
I made the 3 orders as administrator see the attached photo

indeed I have already downloaded Windows10Upgrade9252 and launched this last update which fails because my pc never restarts several times so do not install the 2004 version

I also tried with a USB key with the same mediscreationtool tool I always stay at version 1803

cordially

Offline Boggin

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Sorry for the late reply.

To perform the dism and sfc /scannow cmds in that format, you have to boot up with the install USB and navigate to the Install screen and select Repair your computer/Troubleshoot and select Command Prompt.

If you still have update problems after those and rebooting, then insert the install USB, open Windows/File Explorer - This PC and double click on the USB drive.

This will open to its files where you then double click on setup Application.

This will perform a repair install which doesn't affect your personal files or installed programs and should replace your current version of Windows with version 2004.
Tom.