Author Topic: Technicians Toolbox Pro Key will not stick - keeps returning to free version  (Read 217 times)

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Offline RolandJS

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Technicians Toolbox Pro Key will not stick - keeps returning to free version.
Although i solved it, I will give my steps, for future readers having the same problem.

My Technicians Toolbox Pro license name and key came back with three different possibilities:
MY NAME IN ALL CAPS
My First and Last names, normal first letter caps and remaining lower case letter
Email address, in this case - [my username]@gmail.com

Tried the name in all caps several times and provided key, no go.
Tried the name as normally typed and provided key, no go.
Finally tried the email address and provided key - worked!  As far as I can tell.

So, if you are having trouble like I had - try the email address first.
I don't know what else to tell you.  :)

Offline zpointe

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I am having the same issue but my email didnt work either! Any ideas?

Offline RolandJS

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Did you ask for and download the license info for your account?  If yes, did you find what appeared to be more than one way your product was registered as?  If yes, did you try the other ways?