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Broadcom Blueooth
peter915:
Operating System System Model
Windows 8 Professional (build 9200)
Install Language: English (United Kingdom)
System Locale: English (Australia)
Installed: 28/12/2012 18:28:17 Hewlett-Packard HP Pavilion dv6 Notebook PC 049D210000241210000020000
System Serial Number: CNF011BYH6
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.27 gigahertz Intel Core i5 M 430
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
3072 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Hyper-threaded (4 total) Board: Hewlett-Packard 3659 32.25
Serial Number: CNF011BYH6
Bus Clock: 1066 megahertz
BIOS: Hewlett-Packard F.1C 05/17/2010
Drives Memory Modules c,d
499.89 Gigabytes Usable Hard Drive Capacity
347.59 Gigabytes Hard Drive Free Space
hp DVDRAM GT20L [Optical drive]
TOSHIBA MK5056GSY [Hard drive] (500.11 GB) -- drive 0, s/n 2 L0TQ2CTM 3064 Megabytes Usable Installed Memory
Slot 'Bottom - Slot 1' has 2048 MB (serial number 2C4102A9)
Slot 'Bottom - Slot 2' has 2048 MB (serial number 2C8102AA)
Local Drive Volumes
c: (NTFS on drive 0) * 487.20 GB 345.40 GB free
d: (NTFS on drive 0) 12.59 GB 2.09 GB free
e: (FAT32 on drive 0) 104 MB 100 MB free
* Operating System is installed on c:
Network Drives
None discovered
Canon MG6100 series Printer on USB002
Epson ESC/P Standard 3 V4 Class Driver on USB001
HP Photosmart 5520 series Class Driver on 10.0.0.7
HP Photosmart B110 series on USB002
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer v4 on PORTPROMPT:
Nitro PDF Driver 8 on Nitro PDF Port:
Samsung Universal Print Driver on FILE:
Send To Microsoft OneNote 2010 Driver on nul:
Controllers Display
Intel(R) PCHM SATA AHCI Controller 6 Port NVIDIA GeForce GT 230M [Display adapter]
LGD LP156WH2-TLQA [Monitor] (15.3"vis)
Bus Adapters Multimedia
Microsoft Storage Spaces Controller
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C IDT High Definition Audio CODEC
NVIDIA High Definition Audio (4x)
Virus Protection [Back to Top] Group Policies
Windows Defender Version 4.2.0223.0
Scan Engine Version 1.1.9700.0
Virus Definitions Version 04/08/2013 Rev 1.155.1486.0
Last Disk Scan on 10 August 2013 07:14:21
Realtime File Scanning On
Kaspersky Anti-Virus 2013 Version 13.0.1.4190
Virus Definitions Version 1543121
Last Disk Scan on 19 July 2013 17:11:18
Realtime File Scanning On
None discovered
Communications Other Devices
LSI HDA Modem
↑ Broadcom 802.11n Network Adapter
primary Auto IP Address: 192.168.1.11 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: F0:7B:CB:0A:88:16
Connection Speed: 54 Mbps
Microsoft 6to4 Adapter
↓ Microsoft Hosted Network Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: F0:7B:CB:0A:88:16
Microsoft ISATAP Adapter
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: F2:7B:CB:0A:88:16
Teredo Tunneling Pseudo-Interface
Networking Dns Server: 192.168.1.1
1394 OHCI Compliant Host Controller
External Mic (IDT High Definition Audio CODEC)
Independent Dual Headphones (IDT High Definition Audio CODEC)
Integrated Microphone Array (IDT High Definition Audio CODEC)
SPDIF (Digital Out via HP Dock) (IDT High Definition Audio CODEC)
Speakers and Dual Headphones (IDT High Definition Audio CODEC)
Stereo Mix (IDT High Definition Audio CODEC)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
ENE CIR Receiver
HID-compliant consumer control device (2x)
HID-compliant device (5x)
Microsoft eHome Infrared Transceiver
USB Input Device (2x)
HP Webcam
Microsoft eHome MCIR 109 Keyboard
Microsoft eHome MCIR Keyboard
Microsoft eHome Remote Control Keyboard keys
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
HID-compliant mouse (2x)
Synaptics PS/2 Port TouchPad [Mouse]
JMB38X MS Host Controller
JMB38X SD Host Controller
JMB38X SD/MMC Host Controller
JMB38X xD Host Controller
Fax
HP Photosmart 5520 series Class Driver
Microsoft XPS Document Writer
Nitro PDF Creator (Pro 8)
Root Print Queue
Samsung Universal Print Driver
Send To OneNote 2010
Microsoft Device Association Root Enumerator
Generic USB Hub (2x)
USB Composite Device (2x)
USB Root Hub (2x)
Generic volume shadow copy
USB Storage Use in past 30 Days (mouse over last used for details) Hosted Virtual Machines (mouse over name for details)
None discovered None discovered
Shane:
I removed so of your last post because it had personal info, like serial numbers.
After you started the service did you try reinstalling the drivers from the broadcom site again?
Shane
peter915:
Thanks mate
I just tried the two Broadcom downloads;
neither worked.
The SetupbtwDownloadSE.exe said the Microsoft stacks were missing?
The BlueToothDriverInstaller.exe says the following message:
Creating restore point ...Done.
Patching bth.inf ...Done.
Installing driver ...
Error: System Error. Code: -536870389.
Please report it to the developers at [email protected]
Checked services - and BT is switched on
?
Peter
Shane:
I cant find anything on that error, did you try emailing [email protected] that error and seeing what they say it means?
Shane
peter915:
Ok
Message to Bluetooth sent -with copy of the error message - I'll let you know what they say,
Peter
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