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Unable to update, repair, refresh or restore windows 8.1
Shane:
OK lets try a few other commands to see if we can get it to play better.
Run these commands in order.
sfc /scannow
dism /online /cleanup-image /spsuperseded /hidesp
dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
Dism /Online /Cleanup-Image /RestoreHealth
Reboot then do
sfc /scannow again.
Shane
ddmoore66:
Shane,
Here are the results... I didn't if you wanted the logs zipped or not.
*******
sfc /scannow
*******
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.log windir\Logs\CBS\CBS.log. For
example C:\windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
*******
dism /online /cleanup-image /spsuperseded /hidesp
*******
Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.16384
Service Pack Cleanup cannot proceed: No Service Pack backup files were found.
The operation completed successfully.
*******
dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
*******
Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.16384
[==============================100%=============================]
The operation completed successfully.
*******
Dism /Online /Cleanup-Image /RestoreHealth
*******
Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.16384
[==============================100%=============================]
Error: 0x00240021
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:\windows\Logs\DISM\dism.log
*******
sfc /scannow
*******
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.log windir\Logs\CBS\CBS.log. For
example C:\windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
Shane:
Progress at least, the resetbase worked this time.
But the restore health still failed. Zip up the log file and send it.
Shane
Shane:
Wow, 0 google results for that error code lol
Shane
ddmoore66:
Sorry Shane...
That error code should be 80240021
From what I remember, that's a Time Out code
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