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Unable to update, repair, refresh or restore windows 8.1

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Shane:
OK lets try a few other commands to see if we can get it to play better.

Run these commands in order.

sfc /scannow
dism /online /cleanup-image /spsuperseded /hidesp
dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
Dism /Online /Cleanup-Image /RestoreHealth

Reboot then do

sfc /scannow again.

Shane

ddmoore66:
Shane,

Here are the results... I didn't if you wanted the logs zipped or not.

*******
sfc /scannow
*******

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.log windir\Logs\CBS\CBS.log. For
example C:\windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

*******
dism /online /cleanup-image /spsuperseded /hidesp
*******

Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

Service Pack Cleanup cannot proceed: No Service Pack backup files were found.
The operation completed successfully.

*******
dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
*******

Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==============================100%=============================]
The operation completed successfully.

*******
Dism /Online /Cleanup-Image /RestoreHealth
*******

Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==============================100%=============================]

Error: 0x00240021

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

*******
sfc /scannow
*******

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.log windir\Logs\CBS\CBS.log. For
example C:\windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Shane:
Progress at least, the resetbase worked this time.

But the restore health still failed. Zip up the log file and send it.

Shane

Shane:
Wow, 0 google results for that error code lol

Shane

ddmoore66:
Sorry Shane...
That error code should be 80240021

From what I remember, that's a Time Out code

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