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Unable to update, repair, refresh or restore windows 8.1

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ddmoore66:
Tomas,

Yes, I have seen that sysnative page and tried the sfc fix as well

Shane:
As I was making the new repairs for Windows 8 I found that 8.1 had even more commands added to it, to help and try to fix a broken Windows. Lets try some of those :-)

Right now the Repair Windows 8 Component store (Winsxs) does this

Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth

These commands work in both 8 and 8.1. But in 8.1 we can do a little more. Such as the reset base command

http://technet.microsoft.com/en-us/library/dn251565.aspx

So open a cmd.exe window as administrator and try
Dism /Online /Cleanup-Image /RestoreHealth /ResetBase

After that, since the winsxs folder will have all older files removed, it will make that folder even smaller and then try the
Dism /Online /Cleanup-Image /RestoreHealth

Shane

ddmoore66:
Hey Shane,

I ran the dism command...

Output Received:

Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

Error: 87

The resetbase option is not recognized in this context.
For more information, refer to the help.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

Shane:
Odd the page shows

Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase

Zip the log up for me and post it, maybe it will tell me why it failed.

Did you copy and paste the command in or did you type it in?

Shane

ddmoore66:
I copied and pasted it to the admin cmd prompt.

There are some other quirky things going on as well. Maybe it'll help diagnose the problem. The folder in the task bar does not open. I cannot "right click" on any app on the desktop. I have to use a work around to reach am admin cmd. Explorer.exe crashes and Outlook seems to lock up when exiting and leaves the outlook.exe "closing" until I go into the task manager to end task.

Here is the dism log though...

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