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Feedback - LAN shows connected, but no access to internet

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HarleyMonster:
Yes Shane, i used restart numerous times and also used shut off, probably left it off for a good 10 seconds or so each time.  I will heed your advice and do it your way in the future.

Thanks for being there for guys and gals like me...just users, not knowledgable techs.

Shane:
Happy to help :-)

The power issue happens a lot. Think of all the times you might have heard someone say their computer wasnt working right. They unplugged it and took it to a computer shop and it worked fine!

That is because it was unplugged long enough for the power to drain out of it and all that it needed was a proper power reset :-)

Most devices you would unplug for at least 30 sec or longer to give time for the electricity to drain. But with a computer you can make it go faster by hitting the power button, as soon as the motherboard tries to turn on every drains, so you dont have to wait as you would say with a tv, router, phone and such. Also why you have phone techs tell you to pull the battery and hold the power button for 30 sec. All electronic devices suffer from this. Heck I even had a old dvd player that would stop opening the dvd tray, had to pull the power cord and let it drain and then it would work again for a while lol  :wink:

Shane

Rick:

--- Quote from: Shane on March 07, 2014, 11:39:37 am ---Odd, ok now lets make sure the computer is getting a IP from the router.

Open a cmd window and put in

ipconfig /all

Right click in the window and click select all and then right click on it again, that will copy it. Post it and let me see what it shows :-)

Shane

--- End quote ---

does NETSH have any problem solving here? has he tried NETSH reset ?
opened the taskbar; any tasks in the TCP/IP folder that should not be their?

:)

Shane:
Rick, this turned out to just be a hardware problem that needed a simple power reset by draining all the power from it. Once done it started working fine :-)

Shane

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