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Windows7 Professional- Computer crashes

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mamamor:
I just installed Windows 7 Professional on a 4 year old Dell computer that had Windows XP.  I followed the instructions to do a clean install.  I cannot get the Windows/Computer to stay on and run in normal mode.  Everytime I try to do something, it just crashes.  I spent the last 2 days (not kidding) talking to 4 different Microsoft helpers and it still doesn't work.  Does anyone have any ideas of how I can get it to run so I can use the computer.  I havent even been able to install all my programs. 

Shane:
What kind of crashes?

Blue screens? Also have you ran a memory test yet?

Shane

mamamor:
The computer goes blue, then black, then restarts and I am now running it in Safe mode as it always shuts down in normal mode.   I didn't run a memory test as I don't know what that is.

Shane:
Your system is set to auto restart on a blue screen. Lets stop that so we can see what message the blue screen gives
http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm

And a memory test will run and see if the system memory is bad or not.
http://oca.microsoft.com/en/windiag.asp

Let that run for an hour and see if any errors are found :wink:

Shane

mamamor:
I unchecked the auto-restart as you suggested but the screen still turns blue, then black and autostarts without any error message.

I ran the Memory test as you suggested but there were no errors found.

I really need help as I need my computer for work and I don't know how to fix it.  And I am the only worker here, no IT guys  except you to turn to.   

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