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Windows7 Professional- Computer crashes

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Shane:
Memory tested fine, and Windows runs fine in safe mode.

If it was hardware Windows wouldn't run in safe mode. So it seems to be more of a driver issues.

Do you now how to check the event viewer for what the blue screen error message was?

Shane

mamamor:
Yes, I know how to check the Events but there are a kazillion errors and I don't know what they mean or which ones are important.

One error was DCOM got error 1084.  Tell me where to look and under which heading, please.

Shane:
Run in normal mode. Wait for it to reboot again on you and look at the time. As soon as your backup (Safe mode to be safe) check the event viewer under system and application and see what shows up for the time it rebooted. One of them will have the error the blue screen would have shown. :wink:

Shane

mamamor:
I reinstalled Windows 7 yesterday and yippee, it seemed to work.  I installed 3 or 4 programs, printers, etc and everything seemed to work.  Then this morning the  computer crashed again and will not stay on in normal mode.

I looked at the Event viewer under System and the Error says Event 7001-Service Control Manager.  And -dependency service or group failed to start. 

I do not know what this means or how to fix it!!!  Please help!

Shane:
Sounds like you have a driver problem.

When you reinstalled did you install the chipset and video drivers yet? Or check is Windows Updates offered any drivers?

Shane

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