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Programs Not Starting Up (nothing happens)
marcolorenzo:
I'm still waitiing for this external HDD. Must be the Thai production problems that's affecting stock here. I was told that it should arrive in the next 2 days so here's hoping!
marcolorenzo:
Hi Shane, well i finally got my new external HDD. I formatted my C drive and reinstalled Windows and now all the old problems are gone. 3DMark 11 boots up perfectly and I got a pretty respectable score for this card and Crysis 2 now starts up and runs fine. However, I have a small problem with my USB ports. I have 2 USB 2.0 ports and 2 USB 3.0 ports. I've installed the drivers that came with the laptop as well as updated them with Driver Reviver. My old external HDD which has USB 2.0 works perfectly with all of the ports (including the 3.0 ports). However, my new HDD which has USB 3.0 seems to only work with one of the 3.0 ports, and even then it may not work when I first plug it in (as in, Windows doesn't recognise anything new's plugged in and the HDD itself doesn't turn on like it wasn't plugged in at all). On top of that, when my mouse is plugged into one of the 3.0 ports, it seems to disconnect/connect by itself every now and then so it stops responding for a second. It doesn't seem to happen on the 2.0 ports although I need to do some further testing. Do you have any suggestions for this? Thanks again man.
Shane:
First thing to do is check for any updated drivers for the USB 3.0 ports.
Also keep your mouse in 2.0. Your mouse doesnt come close to needing the extra speed of 3.0 So keep that one open for something else :-)
Shane
marcolorenzo:
Well I checked my notebook vendor's website and the latest USB 3.0 drivers are the same as what I have. I also went into Device Manager and tried to automatically update the drivers online but it returned saying I have the latest drivers already installed.
Now I have the mouse plugged into one of the USB 2.0 ports and it still seems to stop every now and then although it doesn't go as far as connecting and reconnecting itself. This problem with the mouse never happened before I formatted, although the problem with the 3.0 HDD is hard to say since I didn't have a USB 3.0 capable HDD before.
Shane:
Well it could just be bad timing, but I have had mice go bad on me.
I have a wired usb mouse and my old one kept going off and on. Replaced the mouse and haven't had the problem since then.
If it is a wireless mouse you may just need to change the batteries.
However if you try a 2nd mouse and the problem still happens and the fact the USB HDD is acting odd as well tells me something isn't set correctly or something wrong with the USB.
I have a custom machine that EVERY usb port on the motherboard is dead. Its an older system. So we just replaced it. USB wouldn't even work in the bios.
Another good way to find out if the problem is in Windows or with the USB itself is to see how it acts with another OS.
Here is the great part, you dont have to reinstall anything :-)
Download the ISO of ubuntu and burn it to a cd.
http://www.ubuntu.com/download/ubuntu/download
You can run ubuntu right off the cd without installing it or touching your Windows. Use it for a while and see if the same USB problems are still there. This would be a great way to see if it is the USB failing or not :wink:
And of course if we try all of this there is always the possibility of the power supply. But that's at the bottom of the list :wink:
Shane
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