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Failure to update windows 8.1
poor00paddy:
Hi Shane, it took me a while to get back to you, I'll explain a little later.
In answer to your question. I started out with 17 updates and 3 optional. I tried different combinations, two's and three's and sometimes 10's. But all failed.
I tried some number with one optional update and it failed except for the optional one....that downloaded.
Ok, the reason for the delay....a little while ago I went back into control panel/check for updates....and this only you may be able to explain.
There were only 6 updates and the 2 optional ones there !!!!
So I tried to download them. 5 were ticked so I done them first...and it said there were downloaded, but they were not in my download history.
I closed control panel and went back in again...and there 2 important updates there. One, KB2934802 downloaded the other failed...so I closed control panel etc...
Went back in and downloaded KB2934802 and it worked...again and showed in my download history. I done it about 4 times and it showed in download history, but everytime I went back to control panel...KB2934802 was back again.
I also have to say, I tried to download some of the original updates one at a time but microsoft said they were applicable to my system.
Once again, Shane, thank you for you patience.
Tom.
Shane:
OK good, so all updates installed except the one.
So that is progress :-)
What was the error number it gave when it failed?
http://support.microsoft.com/kb/2934802
That update is just for adobe flash player in internet explorer. If you dont use IE you can just skip that update.
Shane
poor00paddy:
Hi Shane.
Things are the same as last I reported. Still just the two updates available (I am glad to say)
According to update history, KB2934802 has been downloaded successfully 8 times...but when I open control panel/updates it's available again.
The other update, KB2919355 fails each time. The error code is 80070BC9.
I don't have a clue what happened to the other available updates, but they are not in my update history.
Cheers Shane.
Tom.
Shane:
OK for that one looks like you should check or try to install the updates that are needed before it. I just got this update today and it was a BIG one. 800mb+. Why the crap is MS making such huge updates lol
http://support.microsoft.com/kb/2919355
Which looks like you can download the update itself from here, which is worth a try to install it manually
http://support.microsoft.com/kb/2939087
--- Quote ---Known issue
If you receive error 0x80071a91 when you install update 2919355, install update 2939087. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2939087 Error 0x80071a91 when installing update 2919355 in Windows
To fix an issue with the Internet Explorer Enterprise Mode feature which occurs after the update is installed, visit the following Microsoft website:
2956283 Internet Explorer 11 crashes when you turn on or turn off the Enterprise Mode feature
http://support.microsoft.com/kb/2956283
Prerequisites
To apply this update, you must be running Windows 8.1, Windows Server 2012 R2, or Windows RT 8.1. Additionally, you must have the following update installed:
2919442 A servicing stack update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: March 2014
http://support.microsoft.com/kb/2919442
--- End quote ---
Shane
poor00paddy:
Hi again Shane.
About KB291355, the download centre says that KB2919442 must be installed before.
But it won't let me download it. It says it's a standalone and is not applicable to my pc.
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