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Failure to update windows 8.1
Shane:
Go ahead and skip that and see how it goes when you try to install that big update manually.
Shane
poor00paddy:
Hi Shane.
I fear I am going mad...the unfortunate thing is, I am scared I'll take you with me.
I tried KB2919442 again and it said it was already installed. So I tried KB2939087 and it installed..i rebooted, first time I saw 100% in ages.
When I opened control panel/updates again...there were 4 new updates there, including the 'big' one...however, when I opened it again there were gone except for the 'big' one and the 'adobe flash' which says it installes but keeps re-appearing.
I tried to download the four individually but they refused.
Let me check something with you please ? I need to see that I am doing this right.
When the download window opens is says "What should Firefox do with this file" "Open with" is dotted and "Windows update standalone installer (default)" Is that ok ?
I checked my 'installed updates' and everything was ok up to the 31/3/, I don't know what happened after that...I don't think Microsoft do either. People all over the net have the same problems but some have managed to solve them by doing some of the things we have done.
Once again Shane, thank you for your help, appreciated.
Tom.
Shane:
When you download the file with firefox choose save the file instead of run it. That way you can go back to it if it fails and not have to keep downloading it again.
Also now that we have some updates installed and all that it is possible the update catalog in Windows isnt synced right. So run my repair tool again but only run the repair windows updates.
That repair will wipe the update catalog and when you check for updates after, it will take longer than normal, but windows rebuilds the update catalog and lets see how it goes then.
Shane
poor00paddy:
Hi Shane.
I hope you are enjoying your weekend with your family.
As per your instructions, I ran your repair tool and you were right....again.
I opened control panel and windows update immediately after. There were 4 updates there including KB2919355, the big one. That was the only one that was 'unchecked' so I left it that way and tried the other 3.....they downloaded immediately without any problem.
I then tried to download the big one...but failed...."Failure configuring etc"
I tried to do it manually and microsoft gave me a list that had to be done in order, the big one was second on that list. KB2919442 was next on the list and I tried to download it, it said it was already installed. I opened one of the pages with the big one on it...sort of scary. What do you make of it ? http://answers.microsoft.com/en-us/search/search?SearchTerm=KB2919355&x=0&y=0&CurrentScope.ForumName=Windows&CurrentScope.Filter=windows8_1-windows_update&ContentTypeScope=
When I tried to download the big one through the control panel...I got the error code 8024a000. According to microsoft it doesn't exist.
Thank you Shane.
Cheers,
Tom
Shane:
Post a screen shot of the error itself so I can see it :-)
Shane
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