Main Forum > General Computer Support

laptop "hiccups"

<< < (4/4)

Boggin:
Did an ISP router come with the change of ISP ?

The speed tests can be done at www.speedtest.net

Not sure if executing the following commands as an admin from the command prompt would help but have your friend give them a try anyway and report if either of the commands fail.

netsh wlan reset winsock catalog
netsh int ip reset resetlog.txt
exit

Now reboot.

scarsxp:
Alright, I ran "inSSIDer" not sure what I was looking for. My wireless network diagnostic skills aren't that great since I never used one.
But his Wireless network has security: WPA2-Personal. On channel 6. Does that mean any other networks in the neighborhood can't have his channel and that means a confliction?

Anyways, I ran those two commands you told me to do. And rebooted. Still the same issue.

Then after that I updated his wireless network adapter driver (seemed outdated comparing versions in device manager to manufacturers). Then his Lan adapter network driver I updated directly through device manager.

Then I disabled TCP/IP V6. Then I did a restart

And no lag for him so far (playing music in vlc player, etc), even with the internet working. I'm keeping my fingers crossed that this has worked. Not sure what the problem was or what was fixed. But I hope it's fixed. This seems to be solved for now. But just to be sure. I'll just wait on it. And report in about it if there still is a problem. If you guys have any other useful information I have missed. Let me know.

This still baffles me on what the problem was. His own connection messing with his laptop with programs that don't require internet connection. Unless network activity going through his internet some how stalls or interferes with how his software and hardware runs.

Boggin:
It's possible TCP/IPv6 could have been the cause but that would normally give a noticeable cannot connect/timed out error when the computer is attempting to connect to a website using IPv6 when the ISP doesn't support it and it's normally default unchecked in a router anyway.

It was probably the network drivers although I've never known them to cause intermittent lag - they normally work or they don't, but Windows is always a learning curve  :smiley:

As for inSSIDer - you can have other users co-sharing a channel or overlap, but as long as their signal strength isn't within 20 of yours then they won't cause any problems but they can occasionally spike down the signal strength when that channel is congested - whether that has been causing the lag or not...

Look for one that will give the best signal strength and Link Score and is least congested and is not within 20 of the nearest RSSI value.

Usually if you are getting problems when using wireless, then checking to see if they persist when wired will determine if the problem is wireless, router or ISP related.

Shane:
Sounds like the wireless on the router isnt sending the data fast enough to him via wireless.

Shane

Navigation

[0] Message Index

[*] Previous page