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Computer -Randomly- Freezes -Solved-
silents429:
Just did a disk check, still the same as before.
I know it has a warranty, I just don't have a clue how to use the warranty, I bought it off amazon, and I don't have the packaging or any of that.
I'm not fully convinced this hard drive is already broken. It seems to unlikely..
silents429:
Refusing to believe it ain't so.
I went to Western Digitals website and got there diagnostic tool, and my HDD just passed with a green check mark and everything.
I don't know who to believe.
Boggin:
Run HDDScan-3.3 to see what that gives http://hddscan.soft32.com/
You can click on S.M.A.R.T. and/or click on the HDD symbol to choose other tests.
As an added but longer method, you could use Sea Tools for DOS http://www.seagate.com/gb/en/support/downloads/seatools/
You need to create a bootable disk which you can do with ImgBurn http://filehippo.com/download_imgburn but read the user guide for Sea Tools for DOS.
As you say the freeze is more common when you are downloading, see if it happens when downloading either of those programs.
If it does then check Event Viewer for the time stamp then try the downloads in Safe Mode with Networking to see if it still happens.
silents429:
But the freezing is entirely random, I can download things sometimes, its just it seems when HDD activity picks up it freezes.
Trying to run your first program is only having the process added and nothing else.
I don't really think more then 2 different programs scanning my HDD is needed?
I mean one of them was from the hard drives website.
I guess I can try safe mode tomorrow, I don't really want to spend an entire day on it..
Boggin:
Just to recap, did you work your way through the blue Online help link for each of the recent errors in Event Viewer ?
For it to occur when the HDD activity picks up could point to memory but you've said it can also occur when just idle.
When a computer is idle there is still activity as Windows usually takes that opportunity to create a restore point.
When you did the memory test, did you perform it on individual sticks or with them all installed.
The latter can produce a false reading which is why the test should be done on individual sticks.
An example I've came across was where a computer had boot problems having had a successful memtest, but when the boot was tried with just one stick installed the machine booted up fine and not when the other stick was installed on its own.
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