Main Forum > General Computer Support
Missing Windows Servicing Packages files & update problems
Tone111:
Ha, well it was from the link that You posted me yesterday! :tongue: "From a couple of Google links regarding that WU error code, they suggest that SP1 hasn't been properly installed and downloading it again.
http://windows.microsoft.com/en-GB/windows7/install-windows-7-service-pack-1 "
Down this page there is a further link "Windows 7 Service Pack 1 download" (http://go.microsoft.com/fwlink/?LinkId=199583) which takes you to the actual download page, but doesn't give the supposed 'Continue' option or the choice of 32 or 64 bit! :confused:
I have been on the other MS site you mention for software recovery but not entered my product key to go any further - is this the place I should be downloading the SP1 from and not the one you posted? I've actually downloaded all the other files - the iso and the 6 others with 64 in the name, should I discard these? I don't know which of them to install or if they should be in any particular order - I'm slightly lost now.... :undecided:
Boggin:
Hang on, I'll just have a proper read through the SP1 article.
It was my mistake thinking that you were downloading the ISO to create a bootable disk.
Boggin:
Going by this http://www.microsoft.com/en-us/download/details.aspx?id=5842 you can use No.9 - click on Install instructions.
Tone111:
Thanks Boggin - that's the page I was on, and that answers the questions of which file/s to install from that list of 10.
So, tried to run no. 9 after shutting all running programs and no dice - went to a Preparing your system box and then said Installation was not successful and threw up error Element not found (ERROR_NOT_FOUND 0x80070490) - I guess I now need to try uninstall it from the Installed Updates list before trying to install again - is that correct?
Tone111:
Oh, and I also re-ran the SFC scan as per your link and it ran ok - your version had a stray "Cannot" in which wasn't recognized. I've attached the list of [SR] things found as it might be a bit too long for a single post...
If Shane or yourself have any ideas on anything that's in there then by all means let me know :smiley:
I've just had a look at the Installed Updates list and seen what options there are for SP1 (KB976932) and there don't appear to be any!! :confused: All the normal updates have an option to uninstall, but SP1 doesn't, so no idea where to go from here, especially as it doesn't appear in the list of Programs and Features!...
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