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HELP! HELP! BIG PROBLEMS AFTER REPAIR !
sallyb:
So WHAT DOES THIS MEAN???? I did not do a restore yesterday????
sallyb:
I have downloaded the update KB3068708 from Microsoft. This is the one I deleted and may have caused my printer problems. Should I run it. Deleting it did not correct the system file check errors that are still being described. I will wait to hear from someone who knows if this is something I should do, because I am at my wit's end!!!
Julian:
did you type in regsvr32 ole32.dll
Boggin:
The failed restore point is saying it like it is in that your AV program is the probable cause of it failing.
To get round that, boot up into Safe Mode and try whichever point you thought when the printer was working.
The best way to look for relevant errors in Event Viewer is to look for those with a date and time stamp of the most recent problem.
Edit - You should be okay to reinstall the KB.
sallyb:
Yes, I just ran the register thing for the ole32.dll and it was successful! I hope this is a good sign!
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