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Windows 7 update error code 80070002

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TjaMat:
@ Boggin

Followed the instructions.
Didn't see any effects

Boggin:
They are a general WU fix but it depends on what is causing the problem.

Are BITS and the other services showing as started now after running Shane's program ?

If you are able to run a command prompt as an admin, enter net user administrator /active:yes then enter exit to close the cmd window and reboot.

This enables the hidden admin account and you will see an Admin icon on the desktop which you use to log in with.

After it has sorted out the desktop, try the WUs first and if they still fail, open a command prompt - not sure if you still have to right click on it to run it as an admin but do that and see if a sfc /scannow will execute.

If it does and reports files that it is unable to repair, enter findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt

This will put an icon onto the desktop which when double clicked will open the CBS Log in Notepad which you can then copy & paste into the reply box.

To disable the hidden admin account change the active:yes to active:no

TjaMat:
Thanks for helping but
sfc /scannow still didn't work.
(WU still fail)

Rick:

--- Quote from: TjaMat on August 02, 2015, 10:56:58 am ---Thanks for helping but
sfc /scannow still didn't work.
(WU still fail)

--- End quote ---

Hello; have you run combo fix?
if not and not sure if you should! let me tell you you should, because even if you re-install, the problem won't go away!

after you run combo fix; re-install windows using the upgrade feature from the install disk!
* takes some time, but I always found it is better set all the thing back to normal?

In your case, I would normally copy the install disk to another drive, click on install and use the upgrade feature; it will save all your programs and existing documents...

Why so drastic measure; first, it isn't and who knows what your system is doing :)

If after upgrade still don't work and in some cases it WON'T; its another issue entirely...

Rick

Rick

Boggin:
I think it's wrong to advise using ComboFix because if it snags a file and you don't know what it is and have it delete that file, you could do your system some harm.

There's obviously something very wrong when the hidden admin is unable to run a command prompt.

Try this ESET.exe - it reinstates services normally taken out by an infection, but I think given the number of files showing as deleted that it would be best if you backed up your personal stuff and factory reset.

http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

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