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windows updates not installing

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cindy:
I am getting an error on the pre-scan, see log in file attached below.  I do not have a system disk for this version of windows (7 ultimate 6.1.7601, SP 1 64bit) and someone before me has deleted the restore disk.  I have tried all the steps and suggestions listed.  I sure would appreciate some help! Thank you. 

Julian:
I uploaded a zip file with all the missing files. download it and follow these directions the directions are a quote i copied from one of shanes previous posts.


--- Quote ---apply the reg file to add the take owner ship to the right click menu in explorer.
http://www.tweaking.com/articles/pages/add_quottake_ownershipquot_to_right_click_menu_in_vista_amp_7,1.html

Once that is done go to C:\Windows\servicing\ and right click on Packages and click on take ownership. You will now be able to copy the files into that folder.

I have attached the missing files, extract the files out of the attached zip file and put them in the C:\Windows\servicing\Packages\ folder.

Then run my pre-scan again, put a check on the box to have it add the cat files back to the database. :wink:

Once done run all the repairs in my program and make sure to do it in safe mode and see how Windows updates does.
--- End quote ---
I hope this helps  :cheesy:

cindy:
I followed the instructions but I am still getting the same error message for one file, the .mum one.  I tried the whole process twice with same results. 

Shane:
What is the error message you are getting when trying to do windows updates?

Also I just put out version 3.2.5 of the program where I added some more things to the repair windows updates, make sure to run the repairs in safe mode and dont worry about the pre-scan :wink:

Shane

cindy:
I am currently getting error 800B0100 on all 10 updates that are failing. I downloaded and ran the new version, from safe mode, same results.  I am trying the SFC now as I have not run that since I tried your software. 

FYI, I am also having an issue with this laptop where I get an unauthorized error when trying to update the BIOS.  I attempted that to see if it would help this issue plus an additional one where two devices are unknown and I can't figure out what they might be.  This is an older machine, Acer Aspire 6920. 

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