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windows updates not installing

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Boggin:
Run a command prompt as an admin and enter findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" and that will put an icon onto your Desktop when double clicked will display the nitty gritty bits of the CBS Log in Notepad which you can then copy & paste into the reply box.

You can run a more recent sfc /scannow if you want, before posting.

The USB\VID_138A&PID_0001 seems to be some sort of sensor http://www.pcidatabase.com/vendor_details.php?id=1689

Are you using a HP machine ?

The second Unknown Device appears to be for an ITECIR Infrared Reciever

Do any of these drivers ring a bell for any device you have or had installed ?

The first would seem to be OEM and at a guess, related to the second and may be available at your computer support site

When you get unknown devices in Device Manager, when clicking on View/Show hidden devices, a section of Device Manager remains expanded or there could be yellow alerts or red crosses against something else.

.NET 3.5 is part of Windows, but I would have thought you would have had an update to at least v.4.0 long ago given that we are now up to v.4.5.2

Don't know if it would help to run this MS Fix it for cannot install a program would help, but the CBS Log may have pertinent details.

 https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Shane:
OK, but in the hardware identify program you have to double click on the unknown device and the program will open another window and see if there is something int he database it matches, i want to see what that shows :-)

Shane

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