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Replace files - Windows 7 64bit
CMD:
Hi Shane - the pre scan file is hopefully attached
CMD:
Hello again Shane
Apologies that my earlier message was so brief - I was struggling to attach the file(s) and leave the house in a hurry. Your help is very much appreciated. :smiley:
Catherine
Julian:
I found the files for you and uploaded them here is a quote from one of Shane's previous posts on another thread about the steps to take to apply these files.
--- Quote from: Shane on August 11, 2015, 11:42:23 am ---
First grab the zip file off this page and apply the reg file it in to add the take owner ship to the right click menu in explorer.
http://www.tweaking.com/articles/pages/add_quottake_ownershipquot_to_right_click_menu_in_vista_amp_7,1.html
Once that is done go to C:\Windows\servicing\ and right click on Packages and click on take ownership. You will now be able to copy the files into that folder.
I have attached the missing files, extract the files out of the attached zip file and put them in the C:\Windows\servicing\Packages\ folder.
Then run my pre-scan again, put a check on the box to have it add the cat files back to the database. :wink:
Shane
--- End quote ---
(THIS REPAIR IS USER SPECIFIC IF YOU ARE HAVING ISSUES WITH MISSING CAT OR MUM FILES MAKE A POST IN COMPUTER HELP AND I WILL HUNT DOWN THOSE FILES FOR YOU) :cheesy:
CMD:
Hello Julian
I carried out the file replacement as instructed but, unfortunately, this has not repaired my problem. I see the pre scan, attached, suggests the programme file as possibly corrupt due to bad digital signature. This is the problem I am experiencing all over the computer. Outlook I can access after a warning. Hotmail log in is denied to me as is btmail, Microsoft support, amazon and many others. The same with some downloaded programmes (Norton cannot be reinstalled though I have been able to download and run Microsoft security essentials) though not all.
I have looked through windows reliability monitor to see what was going on at the time and the only activity was on the day before the problem occurred when there was a reconfiguration of 4 Office 15 components. Interestingly these were reconfigured again about 36 hours later.
Also windows 10 attempted to install and failed (because I stopped it), though this was after the problem first occurred. It started installing without my permission - windows has taken to automatically checking the upgrade to 10 box in my list of updates.
Julian:
Weird what folder did you place them in?
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