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(Solved) Desktop pc suddenly slow
Lady:
You will NOT believe it but the problem has been solved!!!
I contacted BullGuard Support Desk and the lady answered: put BullGuard and MBAM in the mutual exclusion lists (folders and exe files)......
So I did, and after a reboot the pc has been SUPERFINE! Very fast, no problems whatsoever.
The lady also checked a lot of things on the pc via remote control and solved some minor issues I had in the process. Amazing! I saw her at work and was very impressed. I tell you, I have nothing but compliments for BullGuard's Support Desk. They're very competent, always.
And check this out: she said: "You have a pretty neat computer. It's rare to see a clean computer like yours. But you used good tools."
Yoohoooooo!!! :artist:
Well guys, this means this problem finally, after THREE months, has been solved. No need to tell you how relieved I am. Thanks again for all your assistance!
You won't be seeing me for a long while! Hopefully.....
Boggin:
So it was a conflict between the two programs ?
Lady:
Yes, apparently they were checking each other and that caused the slows. I suppose that's nothing new, but I find her exclusion solution super.
Lady:
The thing was, I've had the combination BullGuard and MBAM for years and never had compatibility issues. But I informed MBAM about it. I gathered they want to know of compatibility issues so they can solve it with the AV program concerned.
I can keep you posted if you're interested in what MBAM has to say.
Boggin:
What normally causes it is either an upgrade of MBAM or Definitions update on an AV program.
I think it was a couple of years ago now that there was an actual conflict between Norton 360 and MBAM and Symantec had to come up with a workaround so that both could run alongside of each other.
It may have been around the time that MBAM had a version upgrade, but not sure now.
On checking my Programs and Features, MBAM is showing as v2.2.1.1043 with an install date of 8th April this year - would that tally with when you started getting problems with Bullguard or was it before ?
Google tells me that MBAM Premium had an upgrade on 18th March this year - not sure though if that would also apply to the freebie.
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