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(Solved) Desktop pc suddenly slow
Lady:
Let's hope that a clean re-install of BG will solve it. I'll let you know.
--- Quote from: Boggin on April 04, 2016, 05:39:56 am --- are you going to stop using MS products ?
--- End quote ---
If I could, I would, yes. And that goes for Apple too. And a lot of other companies.
Boggin:
Just posting in this to bring it up so that it easier to find.
I've just unchecked the Lock box and Save so will see if it stays unlocked.
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It looks okay now.
Lady:
I will post an update within a few days. Still testing something. :cheesy:
Lady:
Hi guys,
I'm back with some bad news. I re-installed BullGuard and at first it seemed kinda okay, there were still slows but not so bad and not so often. I also brought the number of tabs in FF down to about 30 but that doesn't seem to matter at all. And since yesterday the big slows have come back. I'm not happy.....
I really cannot see anything that might trigger them and we've done everything in the book now, haven't we, so it seems to me that the only option remaining is to contact BullGuard. My licence is still valid for more than a year.
Can you help me out by putting the right jargon on this issue? And by giving me suggestions on what to write to them? I enclose screenshots of Process Explorer which clearly show the difference in BG values but I have no clue how to name that. That it's too heavy on the system or something. During these screenshots I had open at the most: Outlook Mail, Explorer, FF, Word, Windows Energy Management, Process Explorer and Windows Picture Manager. That shouldn't be too much. The big slows start when BullGuardScanner.exe drops below 100,000 K in Working Set and get really bad when it gets down to 40,000 and lower (attachment 2). Or when the other two BG values increase, which I'm experiencing right now (attachment 3)
Thanks, guys, as always.
Boggin:
MBAM seems to be quite heavy on resources as well and it's possible there could be a conflict between Bullguard and MBAM as each could be scanning the other.
Just contact Bullguard and tell them it is slowing your machine to a crawl and that you will have to uninstall it and could you please have a refund for the remaining time on the licence.
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