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Startup failure on W10 computer (SOLVED)

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Xas1953NC:
Hello Boggin, The disc I used came with the computer and I could only do a factory recovery. I was contemplating using the easeUS Data Recovery Wizard Pro software I bought recently which enabled the claiming back of all the files from a Raw State 2 TB external HDD but it appears that would not work as the lost data is on the system HDD but they do sell software that would be feasible but it cost $99 or so.

Boggin:
A system image is a hell of a lot cheaper.

A factory reset formats the HDD and overwrites so the likes of Recuva probably wouldn't have worked either.

Xas1953NC:
How true! I recently bought the easeUS backup software to use but have been busy installing stuff on the desktop from the laptop and did not think that an image file would have been due as I had not finished the task. Both machines are sitting on the dining room temporarily ( have got used to the wife's nagging) and aim to place the desktop upstairs where I am lucky enough to have my own computer/ den/junk room. It is so full that to get to the back of the desktop I would have to move some large plastic storage containers from the room to access it hence using the table. I had the laptop bought for my 80th birthday last December when my then Acer desktop died and I had installed some paid software on the laptop and was transferring some of the said software to the latest desktop as the laptop is not now the main machine.

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