Author Topic: Windows Rollup(Oct,Nov) 7 Professional 64bit  (Read 7926 times)

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Offline ChuckR

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Windows Rollup(Oct,Nov) 7 Professional 64bit
« on: November 28, 2016, 11:01:23 AM »
I, and many others, have been chasing these rollups which end up Reverting the changes.  I did manage to install a piece of KB3197868 which was the security KB3197867.  I have run Microsoft's cleanup programs. I have run CCleaner, Malwarbytes, Tweaking AIO free.  I am having trouble downloading the Nov update to try again.  Have the Tweaking folks run into this with a solution?

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #1 on: November 28, 2016, 01:26:35 PM »
Can you go to update history and right click on it - View details and tell me the error code ?

Reliability history may also give the error code.
« Last Edit: November 28, 2016, 01:30:47 PM by Boggin »

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #2 on: November 28, 2016, 03:09:14 PM »
With all the cleanup I have done lately, VIEW UPDATE HISTORY is empty.  I will try and run 3197868 and see what it shows.

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #3 on: November 28, 2016, 03:26:56 PM »
Can you go Start - start to type reliability then press enter when View reliability history comes up then click on the day(s) when you got the fail.

It should have something listed and may contain the error code - just hope it isn't the one that has been reported for it :(

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #4 on: November 29, 2016, 08:32:22 AM »
Great access method.  Found the following in a previous attempt.
 
Windows failed to install the following update with error 0x80004005: November, 2016 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB3197868).

I am afraid this is the same error that has been floating around the forums.  I will still try again later today.
I have run SFC, Windows Recovery/Fixit, etc.  Maybe one of them cleaned up whatever causes the error. 
I will run Update and write and submit results.
Thanks

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #5 on: November 29, 2016, 09:13:29 AM »
Tried and got the same error.  With kb3187867 Security installed my machine should be safe, but what is the cause of the error and revert with 3197868? 

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #6 on: November 29, 2016, 10:06:17 AM »
There doesn't appear to be any fixes for this or any forthcoming from MS, but any error code ending in 05 is usually an Access Denied.

You could try it with your antivirus program uninstalled but I wouldn't hold out much hope.

Disabling it may not be sufficient, but if you do uninstall it, use its Uninstaller.

Best case scenario would be to ignore it and perhaps December's may include a fix, given the number of users who have reported this problem.

Change your update settings to Check for but let me choose and then you shouldn't be plagued with it attempting to install whenever you shutdown.

My Win 7 laptop had no problems with this and I use Norton Security.

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #7 on: November 29, 2016, 12:53:36 PM »
I tried the install with everything turned off.  I believe I once tried it under Administrator with no luck.

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #8 on: November 29, 2016, 01:39:54 PM »
I don't think anyone else has either.

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #9 on: November 29, 2016, 08:52:27 PM »
I did find the following in a CBSPERSIST.LOG for the today when I ran kb3197868.
TrustedInstaller service starts successfully.
2016-11-24 08:37:14, Info                  CBS    SQM: Initializing online with Windows opt-in: False
2016-11-24 08:37:14, Info                  CBS    SQM: Cleaning up report files older than 10 days.
2016-11-24 08:37:14, Info                  CBS    SQM: Requesting upload of all unsent reports.
2016-11-24 08:37:14, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2016-11-24 08:37:14, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2016-11-24 08:37:14, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2016-11-24 08:37:14, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL][/size]

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #10 on: November 30, 2016, 12:41:17 AM »
Can you go into Device Manager and expand IDE ATAPI Controllers to check if you have Intel SATA AHCI Controller listed ?

If you have, read through this article to change the Intel SATA AHCI Controller and check for any residue as it has been known to cause at least one of those Failed.. errors and then you can retry the update.

http://answers.microsoft.com/en-us/windows/wiki/windows_7-hardware/uninstalling-the-intelr-rapid-storage-technology/e3c4b6d6-56ba-4ac5-be50-89843c9d9b22

Else you can get free help from MS for update problems but their usual response for when they can't fix is to reinstall.

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #11 on: November 30, 2016, 09:12:01 AM »
Device Manager shows ATI 0, ATI 1, Standard Dual Channel PCI IDE Controller.  All of them have 3 entries. Both Controllers and the SSD(which shows as an ATA Device) have the latest drivers, which go back to 2006.

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #12 on: November 30, 2016, 09:13:36 AM »
Give MS a ring to see what they have to say.

Offline ChuckR

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #13 on: November 30, 2016, 10:37:40 AM »
The usual reply is SEND MONEY for help.

Offline Boggin

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Re: Windows Rollup(Oct,Nov) 7 Professional 64bit
« Reply #14 on: November 30, 2016, 01:56:27 PM »
WU help used to be free - looks like they are earning their M$ moniker.

Have you tried it in a clean boot - otherwise I'd just leave it to see what December's brings.

 

anything