Author Topic: YouTube on Microsoft Edge (Read 17076 times)

jpmackay · « **on:** July 16, 2017, 06:45:42 am »

Need your help to get this solved the problem with YouTube on Microsoft Edge. I can't get YouTube showing the video on Microsoft Edge but works on Internet Explorer or Google Chrome. Also I get several messages with " An App Default was Reset and not sure what application is the problem? No idea what it is? Yesterday I ran through Tweaking Windows Repair (Pro) to get them fix. But with YouTube -- no. I am not sure what else to get this fix? Any idea with this.

Your help would be appreciated

Thank you,

John

Boggin · « **Reply #1 on:** July 16, 2017, 07:02:35 am »

See if this will work.

Go Start - type inetcpl.cpl and press enter.

This will open Internet options for IE.

Under the Advanced tab check the box for Use software rendering instead of GPU rendering - OK - then restart Edge to see if the vids will play.

jpmackay · « **Reply #2 on:** July 16, 2017, 07:13:02 am »

The first part with open Internet options for Internet Explorer and is working on my computer but with the second part -- no it doesn't work. Should I try again to see if that will play vids.

Should I run again with Tweaking Windows Repair Pro on my computer today to see if that will solve the problem with the registry for Microsoft Edge with YouTube?

Let me know about this.

John

Boggin · « **Reply #3 on:** July 16, 2017, 07:18:59 am »

When there's any video playing problems in IE, that normally works or resetting IE to defaults and browsers tend to interact.

I'm not that familiar with Edge as I don't like it and don't use it - can you copy & paste a YT URL and I'll give it a go in my Edge.

jpmackay · « **Reply #4 on:** July 16, 2017, 07:26:11 am »

No problem with Internet Explorer to run YouTube not like Microsoft Edge. I understand that a lot of people don't like Microsoft Edge and prefer with Internet Explorer. Anyway here is the link below for you to try.

https://www.youtube.com/watch?v=FPWS-8hjYfE

Let me know about this.

John

Boggin · « **Reply #5 on:** July 16, 2017, 07:34:00 am »

It did eventually but it was just showing a black screen with a busy circle on it for a while.

This should be default checked in Edge but click on the tools dots top right then scroll down to and click on Advanced settings to see if Flash Player is turned on.

jpmackay · « **Reply #6 on:** July 16, 2017, 09:19:57 am »

Yes and just checked to see if Adobe Flash is on in advanced settings of Microsoft Edge. Now I have heard that Adobe Flash doesn't work very well with the browsers. Is that true about this. And do you think that even Adobe Flash is on but still have the problem. Should I download the latest version of Adobe Flash?

John

Boggin · « **Reply #7 on:** July 16, 2017, 09:35:57 am »

You can't download Flash for Win 10 as it's part of the OS which you will find when you go to www.adobe.com

Have you had this month's updates - that includes one for Flash Player.

Do you have the free version of CCleaner installed to clear the cache ?

I'll have a look around on Google to see if anyone else has had problems with YT in Edge.

Boggin · « **Reply #8 on:** July 16, 2017, 09:41:42 am »

Ah - you don't need to use CCleaner, there's an option in Settings to clear the browser data - give that a try.

EDIT - not advanced - just Settings.

Boggin · « **Reply #9 on:** July 16, 2017, 10:14:59 am »

If they still don't play after clearing the browser data, I think the only thing you won't have tried is downloading an update for an AMD graphics driver, if you are using AMD.

When you opt for the express install, it tends to just install a later CCC which I think is what is being referred to in a couple of the Google links I've come across - otherwise I don't have any other ideas except to use a different browser to watch YT vids.

jpmackay · « **Reply #10 on:** July 16, 2017, 10:54:36 am »

Afraid not to with AMD because I have Nvidia graphic driver. Will do your suggestion with clearing the data in browser.

John

jpmackay · « **Reply #11 on:** July 17, 2017, 06:39:15 am »

Good news and almost there to fix the Adobe Flash. I found the link and might be helpful for others too. And here is below:

https://forums.adobe.com/docs/DOC-8541#jive_content_id_OS_Version_1703__Enable_Flash_Player

The only thing is that when I type the link with Youtube in Microsoft Edge and pick the video to watch. First doesn't work then I have to restart the browser and the video can play and I can watch them. Also I wonder if I can get them working with no problem without restarting the browser every time. Maybe I should ask Adobe support forums to see what they have to say about this.

Will keep you post about this.

John

Boggin · « **Reply #12 on:** July 17, 2017, 07:44:56 am »

Do you get the puzzle piece to click on to allow Flash ?

jpmackay · « **Reply #13 on:** July 17, 2017, 10:11:32 am »

Explain more about puzzle piece to allow Flash. I wasn't sure what you mean about this?

Sorry

John

Boggin · « **Reply #14 on:** July 17, 2017, 01:18:59 pm »

In the link that you have posted, it's the puzzle piece that is highlighted in the red square in the menu bar, but when you click on the sub link for 1703 Enable Flash Player in the article you get this page which gives a bit more detail.

https://blogs.windows.com/msedgedev/2016/12/14/edge-flash-click-run/#Fyaou14iHXwS42fv.97

Do you see that puzzle piece to give you the option to allow Flash Player ?

jpmackay · « **Reply #15 on:** July 17, 2017, 03:38:13 pm »

Oh yes I see the puzzle icon that highlighted in the red menu bar and after click the sub link for 1703 Enable Flash Player which gave me a bit more detail. Go to GPEDITS.MSC and one line to disable. That's it and closed. I did restart the browser to get YouTube working. But not complete fix because every time I am on the YouTube page and whichever video I picked then I have to restart to get YouTube working. It's a little pain to do this but worth to have YouTube working. One thing from the support forum of Adobe mentioned to disable the flash but there is another one to enable. I don't know if I should enable this or leave as is with disable. Before get into this there was no check to disable or enable but Adobe said to disable. So I follow whatever they said in their link.

John

Boggin · « **Reply #16 on:** July 18, 2017, 12:12:18 am »

According to the article when you click on that puzzle piece you should get the option to enable Flash Player.

Group Policy Editor (GPEDIT) is only available in Pro or higher versions of Windows.

jpmackay · « **Reply #17 on:** July 18, 2017, 05:26:41 am »

Mine is Microsoft Windows 10 64X Professional on my desktop. So I am asking you again that should I ENABLE or leave as with DISABLE in Group Policy Editor (GPEDIT). Right now I leave this as DISABLE with the information from Adobe Supported Forum. Maybe I misunderstood what the forum from Adobe Support mentioned in their link.

John

Boggin · « **Reply #18 on:** July 18, 2017, 09:01:01 am »

No - you got that right about leaving it as Disabled.

jpmackay · « **Reply #19 on:** July 18, 2017, 12:23:22 pm »

Bad news and now Adobe Flash is not working at all with the browser of Microsoft Edge as I try to run YouTube and can't watch the video. I don't know what happen with this today after fixed earlier in 24 hours ago? Guess that I have to go with Internet Explorer to watch the videos on YouTube. I did not want to spend too much time trying to get Adobe Flash working again with YouTube.

John

Boggin · « **Reply #20 on:** July 18, 2017, 02:23:05 pm »

Try setting it to Enable and then see if the Click to allow comes up.

There was something in that article that said it learned from that and remembered, but I don't know if that is the media such as for YT or just a particular video.

I tried that vid again earlier in Edge and thought at first it wasn't going to play as I just had a black screen with a busy circle which eventually froze and then the video played.

This article has an interesting section where you can uninstall Edge and then reinstall it.

I don't think you need to create another user account - that just looks to be another method of getting a pristine version of Edge.

However, don't forget to create a restore point first and check to see if it has been created before proceeding.

As a belt 'n braces, open the Windows Repair program and use Step 5: Backup to back up the registry - I've found that to be more reliable than restore points.

http://www.thewindowsclub.com/reset-microsoft-edge-browser-to-default-settings-in-windows-10

jpmackay · « **Reply #21 on:** July 19, 2017, 08:40:59 am »

This morning I did follow your suggestion about reset Microsoft Edge browser to default settings in Windows 10 also reinstall Microsoft Edge too on the link of The Windows Club site. But still no go with YouTube. Guess that is the time not going further with this. Want to say thank you for your help trying to get this solved however still doesn't work. Few minutes ago I did try with my wife's laptop and hers working with YouTube on Microsoft Edge in Windows 10 Standard 32X.

John

Boggin · « **Reply #22 on:** July 19, 2017, 08:55:13 am »

There doesn't seem anywhere else to go, especially as they play fine in IE which would tend to negate anything in your Start up menu as the cause.

From the amount of other's solutions through Google, this seems to be a common fault with Edge, so I'm not sure if a repair install would help either but is all I have left to offer.