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Unable to reach my router

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Otterboy43:
 No idea what Kaspersky Security Data Escort Adapter is but probably part of their extra internet security which I don't subscribe to - it costs!  Looking at the ipconfig it is disconnected anyway

Boggin:
Is it on your wife's computer as well ?

Otterboy43:
No

Boggin:
Well there goes that theory that could be the cause of the block.

I think this is one for Sky - ask them if factory resetting the router would resolve this.

If yours is this one then it looks to be a bit involved and I would suggest you do it under the supervision of Sky as I think this will be the only way to get back to being able to log in with the Default Gateway.

http://setuprouter.com/router/bskyb/sky-hub/reset-router.htm

Otterboy43:
You reset factory defaults using a paper clip into the little hole at the back for 10 seconds.  But the problem existed on my old router and is still there on the new one so I doubt this will help.

Anyway thanks for all your help Boggin, I'm off to bed now.

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