Main Forum > General Computer Support
System Restore etc
marineraussies:
Hello,
I could not do System restore on Safe Mode ( I tried it twice) It failed. The second try I got an error message of:0x80070091
I still do not have sound. I have down loaded the link you gave me and cannot find if it is indeed integrated into the system ie: installed-It seems as if there is a block not allowing it to be installed. I am wondering if I need to delete anything first ?
(I have also read that system restore was not installed in the Windows 10-)
So I am at my wits end.
Thanks for your efforts though.
Boggin:
When Win 10 updates it has been known to turn System protection off.
In normal mode open Windows Explorer - right click on This PC and select Properties then click on System protection where it should say if it's on or off with a button to click on to turn it on.
This YT video looks useful to resolve that error code - pause it and write down the instructions and then apply them.
https://www.youtube.com/watch?v=WCUSROqMH20
You haven't said if you have a red cross on the speaker icon in the task bar.
I have known of adware taking out audio but reinstalling the audio driver has resolved that.
Right click on the Start button and select Device Manager and in there click on View/Show hidden devices and expand Sound video and game controllers.
Right click on the Realtek HD Audio and select Properties where it will give its status.
Under the Driver tab will show which version you have.
I don't know if mine is up to date but that shows as 18/06/2015 version 6.0.1.7541
If you see any yellow alerts or red crosses let me know.
marineraussies:
HI again,
Thank you ...I just wrote down the UT instructions, and will do. BTW there are no red x's, sorry.
I will get back to you ....Thanks
marineraussies:
BTW, there is no button to shut off the system protection.
marineraussies:
And my "driver" date is: 9/26/2016 version: 6.0.1.7944
thanks again
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