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SOLVED Runtime Broker.exe App error
Boggin:
You only have 10 - 12 days to roll back to a previous version before Windows removes the Windows.old folder and is done from within the advanced boot options - but you could give it a try.
Press and hold Shift throughout a Restart - click on Troubleshoot then on Advanced options where you'll see the option to go back to a previous version.
Are you registered on the Lenovo support forum to open a thread to see if anyone else has had your problem following the FCU ?
https://forums.lenovo.com/t5/English-Community/ct-p/Community-EN
utbas1953:
Hi Boggin, I tried to roll back to the previous version of W10 but was informed it could not be done so it appears I may have to go back to factory settings. Will this take me back to the earliest version of W10? This laptop was originally W8.1 but I updated it to the free version of W10 four days before the offer expired. There is a Windows.old file on the computer but I gathered that it was a previous version of W10 after all this time.
Boggin:
Does the Windows.old folder have a date next to it ?
I don't think it will be from when you first upgraded to Win 10 as Windows was supposed to delete that Windows.old folder after 30 days and 10 - 12 days after a major update.
I don't know what a factory reset will take you back to even if it allows it.
There are Win 10 Refresh and Reset options but if you create Win 10 install media you will be able to perform a repair install which won't affect your personal stuff or your installed programs.
A Refresh won't touch your personal stuff but will remove any 3rd party programs and a Reset will remove the lot.
You can create install media by using the Download tool now button at https://www.microsoft.com/en-gb/software-download/windows10 but read the instructions first as they differ for using a DVD to an USB.
It's about a 3GB download and has its own burner.
When you've created the media of your choice, open Window Explorer - This PC and with the media inserted, double click on the drive.
If using a DVD this will start the process but if using an USB, that will open the files where you would double click on setup Application.
You can choose to include the updates in the process or leave them until the repair install has completed where they'll auto download/install.
You would need to check if System protection was turned on after and any defaults you had set for say your browser, music, videos or PDFs may need to be reset.
utbas1953:
I will print out your info and let you know the outcome. Thanks.
Boggin:
It's what I do with my Win 10 whenever I have any problems.
However, on one machine the 1709 update duplicated the 450MB recovery partition and removed all but the startup settings in the advanced boot options.
I factory reset that back to Win 7 using recovery disks and used a system image I'd created prior to the Win 10 upgrade so I didn't have to uninstall the bloat.
I had to bring a few programs up to date and then upgraded back to Win 10 by the same method as a repair install and while it sill duplicated the recovery partition, at least I had a full set of options in the advanced boot options.
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