Author Topic: error Ox80070643  (Read 8134 times)

0 Members and 1 Guest are viewing this topic.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
error Ox80070643
« on: November 06, 2018, 08:03:24 pm »
I getting from windows update has an problem with some updates for windows Defender KB2267602 Error Ox80070643 I google it an it said to run and program from TechUtilities ?? Sorry I'am a little shy to run this program.What do you think?? Thanks for any help

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #1 on: November 07, 2018, 02:28:53 am »
I don't know that program so can't advise on it but prior to trying the unknown, I would always create a system image first, but first let's try some of Windows own repair tools.

Windows has its own update troubleshooter which you can find by clicking on the Start button - Settings cog - Update & Security - Troubleshoot then click on the one for Windows Update.

Others are as follows -

Right click on the Start button and select Command Prompt (Admin) or Powershell (Admin) and enter these cmds and then see if the update will install.

dism /online /cleanup-image /startcomponentcleanup

That one can take a while to run.

dism /online /cleanup-image /restorehealth

sfc /scannow

The last one will tell you if there is any remaining corruption or not.

If the sfc comes back clean and the update still gives you an error message then copy & paste these cmds to the cmd prompt where they will auto run except perhaps for the last one where you will need to press enter.

These cmds reset the update components and while they will remove the update history, they will not effect already installed updates.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close off the cmd prompt or Powershell window by entering exit, reboot and try the update again.

Another cause of this WD update error code is because of what you could have installed, so if you still have problems then see if a clean boot will resolve.

Right click in the task bar and select Task Manager.

If this is the first time you've accessed Task Manager in Win 10 then you will be presented with a blank window - click on More details bottom left where the pane will then populate.

Under the Start-up tab disable all items, click on File/Exit then on the desktop in the search box type msconfig and press enter when System Configuration comes up.

Under the Services tab check the box to Hide all Microsoft services then click on Apply - OK - Restart and then see if it has resolved.

To restore the non-MS sevices, go back into msconfig and check the button for normal startup which will require a reboot to effect, but if you get the error code again with subsequent updates and disabling all non-MS services resolves, you will need to go back into msconfig, disable them again and after the reboot enable just one of those at a time to see which one is causing the problem and leave that one unchecked.

Generally you don't need any items enabled under Start-up in Task Manager.

Microsoft haven't come up with a solution yet as to why this occurs so I would be distrustful of any 3rd party program which in all likelihood will be a paid for program which could do more harm than good.

Offline Still_Game

  • Full Member
  • ***
  • Join Date: Sep 2015
  • Posts: 208
  • Location: France
  • Karma: 12
    • View Profile
Re: error Ox80070643
« Reply #2 on: November 07, 2018, 08:38:30 am »
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #3 on: November 07, 2018, 08:48:12 am »
My instincts about them were right then.

Another program to avoid like the plague is Reimage.

Offline satrow

  • Full Member
  • ***
  • Join Date: Nov 2016
  • Posts: 120
  • Location: Cymru
  • Karma: 3
    • View Profile
Re: error Ox80070643
« Reply #4 on: November 07, 2018, 09:47:30 am »
Your leading O should be a 0 (zero), it ought to make searching a little easier. MS has a basic troubleshooter for some Windows Updates problems, it includes this one and was updated a couple of weeks ago: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #5 on: November 10, 2018, 04:23:47 pm »
Sorry I smell some thing from that log on saying they would fix it free.Again thanks for all your help but sorry to say it still is not installing.It is ok I will just wait for Windows to come up with and fix.But while I have your ear I looked in the events screen and I,am getting an error almost every minute DistributedCOM event ID 10010.I have try every thing on the web and it is still going on .Again thanks for all your help

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #6 on: November 11, 2018, 01:25:47 am »
I tend to see DCOM errors on mine but just ignore them as they don't seem to cause any adverse effects.

What did the update troubleshooter report ?

See if you can direct download using the appropriate link in this article - https://www.microsoft.com/en-us/wdsi/definitions

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #7 on: November 11, 2018, 04:35:35 am »
I ran the troubleshooter it found things wrong fixed them then when you run updates it comes back  I downloaded the program from this link an it will not run ??
« Last Edit: November 11, 2018, 04:43:44 am by kdent »

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #8 on: November 11, 2018, 04:47:33 am »
Was that the direct download I'd linked that you tried ?

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #9 on: November 11, 2018, 03:49:06 pm »
I downloaded it but it will not run ??

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #10 on: November 12, 2018, 12:51:01 am »
I'm not sure if turning off Real Time Protection in WD would help but you could give it a try while you try the download again, either from Windows Update or that direct link.

Click on the Windows button - Settings cog - Update & Security - Windows Defender and toggle off Real Time Protection.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #11 on: November 12, 2018, 02:13:04 pm »
I did download and ran new up dated trouble shooter no help I kill all the security I could and downloaded the one with definitions  again no help still get a blue circle for about 5 seconds then nothing.Sorry guy I'am the only one having this or is a lot of folks having it all so?

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #12 on: November 12, 2018, 02:46:13 pm »
You will have seen when you Googled the problem that there is a history for this problem, so there will probably be others experiencing it.

The alternative is to use a 3rd party antivirus program - free or paid for.

Bitdefender has a free version but when I trialed it, it seemed slow to start on boot up where it should have been checking the boot sequence.

Avast Free is another which has a good rep and is used by many but Shane doesn't like it, although he hasn't said why.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #13 on: November 12, 2018, 05:10:01 pm »
Hey guys no sweat at all I also have malwarebytes it is a real good program I feel good about my protection.Thanks for all your time and help.Maybe Microsoft will wake up soon ??

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #14 on: November 13, 2018, 01:47:36 am »
I wouldn't hold my breath on that :)

I think I would be tempted to perform a repair install which doesn't affect personal stuff or installed programs.

This takes 3 - 4hrs on my Win 10 machines plus the time taken to create the Win 10 install media.

You've tried everything else which should have resolved, but you could contact Microsoft Support - but decline any paid for help - problems with updates are supposed to be free.

If you want to try the repair install you can create Win 10 install media after reading the instructions at https://www.microsoft.com/en-gb/software-download/windows10

It's slightly different for DVDs and USBs.

When you've created the install media, with the machine started, open Windows Explorer - click on This PC - insert the install media and double click on its drive.

This will start the process if using a DVD but will open to the files when using an USB where you would then double click on setup Application.

It may default some apps - sometimes I have to open IE to put it's icon back on the taskbar, reinstall my Win 7 wireless driver over the Win 10 one of 31 March 2016 and set the Realtek HD Audio Manager back up.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #15 on: November 13, 2018, 06:51:44 pm »
Thanks for the link I went to it downloaded the Media Creation and there was a download for update windows 10 I did it updated me to Ver. 1809 and I'am up to date Thanks again

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #16 on: November 14, 2018, 12:16:24 am »
As MS pulled the 1809 feature update, I would have thought they would have also reverted the MCT to 1803 - but glad to see that you are now sorted :)

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #17 on: December 03, 2018, 03:43:57 pm »
Hey man I just got back from a trip and updated windows and check the history and the same update has try to load 37 times!!!! I do not thing it is working my last up date was 11/23/18 ???what do  you think????   (KB2267602)

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #18 on: December 04, 2018, 12:35:39 am »
I think I would forget about Windows Defender and install a 3rd party antivirus program as I've already suggested.

You've already tried what should have fixed update problems, but this WD update error seems to be an ongoing problem.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #19 on: December 04, 2018, 02:36:30 pm »
Ok I will let be thanks for all your help

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #20 on: December 04, 2018, 02:40:32 pm »
Sorry it didn't resolve your problem but I think the error is with Microsoft.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #21 on: December 04, 2018, 07:00:36 pm »
still think i need to re install windows 10 ????

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #22 on: December 05, 2018, 01:12:46 am »
You could try a repair install which may or not resolve but it won't affect your personal stuff or installed programs.

I believe the current MCT has the ISO for 1809 which could cause other problems and MS had pulled that feature update, but you would need Win 10 install media for a repair install.

Read the instructions first as the procedure differs depending upon whether you are creating a bootable DVD or USB.

https://www.microsoft.com/en-gb/software-download/windows10

I'm not sure if that would put 1809 onto your machine as it does look for updates during the process.

If you do decide to go that route, then I'd create a system image first.

Offline kdent

  • Full Member
  • ***
  • Join Date: Aug 2018
  • Posts: 141
  • Karma: 0
    • View Profile
Re: error Ox80070643
« Reply #23 on: December 07, 2018, 04:45:30 am »
Got it in and all is working well even up dates thanks for all your help

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: error Ox80070643
« Reply #24 on: December 07, 2018, 05:01:16 am »
Glad to see that you have it sorted and thanks for the update.