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Safe mode
Boggin:
There's one other thing to check when updates won't download and that is if your clock is showing the correct date and time.
What happens when you Check for updates ?
BarbaraWhynot:
Morning! My clock and date are correct. I've been trying to do the fix you wrote but I keep getting a mesage that access is denied. I turned off my antivirus (Windows defender). I've copied/past and tried to manually type each command in. Says "System Error 5" access denied.
Boggin:
Which version of Win 10 are you on ?
Go Start - type winver and press enter when it comes up.
BarbaraWhynot:
1803
Boggin:
So you are well behind.
We've had 1809 and 1903 since then.
Can you open the Windows Repair program, uncheck the top box and then select just the two Permissions repairs.
Given the problem of it sticking in Safe Mode, try those in normal mode, reboot and try the dism cmds and sfc /scannow first to see what they report.
EDIT - Use the first three Permission repairs.
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