Main Forum > General Computer Support
Windows 7 "works" but can not create folder or rename files
FreeCat:
Hi - I could not delte the CBS.log file; couldnot rename it or move to documents folder.
Yes, I have the original product key, but about two years ago I got "not genuine"; I called MS and they gave me another key which worked for about a year --- then not genuine again. Called MS but all they had was an online thing; I played with the online thing and entered keys, etc; but, that alsolet me not genuine; I called MS again and got sent to some place about getting a key for MS Office --- they did not know anthing else about key for W7.
I have W7 64 bit OS.
Boggin:
I assume that is Win 7 Home Premium ?
Do you still get the Not Genuine message ?
You may have to try the original and the replacement key that MS provided later but let's see what happens after recreating the Licencing Store.
Run a cmd prompt as an admin and enter these cmds - you can copy & paste the long one to avoid any typos.
net stop sppsvc
(wait until the service has stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe
After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case.
Reboot.
If Slui doesn't accept your original key, then try the replacement.
BTW - My CBS log was exactly the same as yours with all of those files being moved.
After sending my CBS log to Documents, that findstr cmd gave me the same error as you received.
I'm restoring that machine with a system image and will try another sfc /scannow and the findstr cmd.
EDIT - Have you tried the hidden admin account yet ?
FreeCat:
Tom, some things have happened. I have posted twice but nothing is posted.
Boggin:
Well that's posted okay - try again.
FreeCat:
Hi Tom,
I am thinking that maybe it is the attachments.
I have Win 7 64b Ultimate; supposed to be that same as professional.
I did what you said and now I am genuine. :)
Observation: Browser can download to the C drive; Irfanview can save files to C drive (documents); but, I can not create a folder on the desktop. I still get the 340 error message.
I have this iobit scanning program that must have gotten installed with the anti-virus update (Avast). Annoying. Don't know if I should uninstall or not; is it part of the antir-virus?
I will now follow ypu instructions to make the alt admin account and will report right after I do that.
Thanks much for all your help.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version