Main Forum > Tweaking.com Support & Help
Help line never replies to email Cannot back up Registry
Hugh Pratt:
Bought Product - no support
The Software does not back up Registry and has errors
After several months got a reply to email asking for Logs
Sent Logs - several months and reminder and still no reply
Is the owner of software still in Business ?? Anyone know???
Boggin:
Yes, he's still in business but usually very busy, although I didn't know there was a help line.
What is the email address you used ?
What were the error messages you were getting and which version of Windows are you using ?
Hugh Pratt:
Thanks,
Using Window 7.
When I first bought the program it worked - now get an error message
Errors 15/19 Registry Files backed up
Log attached
Thanks
Hugh
Boggin:
Are you running the repair program in Safe Mode with Networking ?
Hugh Pratt:
Hi,
No - just as a user or even tried as Administrator
Thanks again!
Regards
Hugh
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