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Topics - zz

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General Computer Support / Win 8.1 Resetting Administrator Account Password
« on: September 11, 2014, 06:28:37 pm »
Things started going wrong when I tried to sign in to Windows App Store. It ask for Microsoft Account password.  Kept saying incorrect password so I changed the password and it said it changed successfully but when I signed out and tried to sign back in with new password it says incorrect password again.  I reset password several times and got same results.   I finally created a new Microsoft Account and was able to sign in.  But then after signing out of Microsoft Acc. and restarting PC I now can't sign in to my computer. Says my Admin. Password is incorrect now. I am locked out of my Administrator Account on PC.

So what do I do? PC originally had Win8 and I undated when Win8.1 came out. 
Would a Refresh work to reset Admin Password or do I have to reinstall windows? 
Will the win8.1 update still be free? 
If I do a Refresh will I loose the win8.1 update and revert to win8?  Will I loose all my apps?   
Anything else that will work? A free Password recover software?

Question about Windows Tweaking Repair? Would it help with this problem? The Tweaking Windows Repair says to remove the battery to do a clean boot.   I wanted to ask if I could just run the battery all the way flat instead of removing it? This laptop has lots of tiny screws to remove the back and more to remove the battery.

Thanks if you can help!

General Computer Support / Computer hung in System Restore
« on: June 30, 2013, 05:49:35 am »
Windows 8 computer hung in System Restore while trying to restore using  Left it on all night and screen still showing "Please wait while Windows files and settings are being restored System Restore is initializing".

Advise please.

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