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Messages - ejk8626

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General Computer Support / Re: Dots at bottom of screen
« on: November 21, 2020, 02:38:39 pm »

General Computer Support / Re: Dots at bottom of screen
« on: November 21, 2020, 09:11:15 am »
Thanks, Tom.

i read the article you referenced, but it was not applicable to my setup (desktop with multiple monitors vs. laptop with external monitor). I think that fellow is having a problem because his laptop thinks that when the external monitor is active, it should be the No. 1 monitor regardless of his settings. But that is just my off-the-cuff thought.

Anyway, I appreciate your thoughts. Who is "jpm"?


General Computer Support / Re: Dots at bottom of screen
« on: November 20, 2020, 11:56:06 am »

I tried something earlier today. I clicked on my mouse at the left edge of the left monitor and dragged it as far to the right as possible. Lo and behold, there were my missing icons on a part of the screen that I could not see before the drag. I then dragged each of the missing icons as far left as I could and then dragged the screens to the left until I was back at my "main" screen. I was then able to reposition my "missing" icons.

Now that I have nothing on those extra screens, the four dots have also disappeared. I cannot drag my screen to the left or right any more.

My question is, how did those "extra" screens show up?


PS: Never did get to use that batch file.

General Computer Support / Re: Dots at bottom of screen
« on: November 15, 2020, 02:27:00 pm »
No. I have DL it, but I haven't had time to play with it yet.

General Computer Support / Re: Dots at bottom of screen
« on: November 15, 2020, 09:08:43 am »
Hi, Tom.

Thanks for the info.

The article you referenced does not appear to deal with my issue.

Right now, I need both monitors on, but later today, I'll switch the smaller one off to see if the "dots" go away.

Stay tuned...


General Computer Support / Dots at bottom of screen
« on: November 14, 2020, 02:35:12 pm »
I have a dual monitor setup and I just noticed that there are four dots centered along the bottom of the screen just above the taskbar. The only time they are visible is when I have my mouse on the left  side of the left monitor or right side of the right monitor and inadvertently drag the cursor a bit. As soon as I release the mouse button the dots disappear.

I have attached a  a picture of what I see during the inadvertent drag.

I believe the dots signify multiple desktops, but I do not know how they got there. I also don't know how to move between them to recover some missing desktop icons. 

I am missing some desktop icons and I suspect that somehow the missing icons are trapped on one of the other screens. How do I get to them without destroying the layout of icons on my primary screen?

How do I keep this from happening again? Can I somehow delete the unseen desktops?

Any guidance or info will be most appreciated.


Please note that I just added a better screen shot of the issue.

General Computer Support / Re: Exit message in Gmail
« on: November 14, 2020, 09:13:09 am »
So far, I have pretty much settled on the new Edge. I still use Chrome for certain sites, but Edge is my current default.

If that sounds like less than an enthusiastic endorsement, it is only because i used Chrome for many years, and then found Edge to be better for what I am now doing (mostly surfing and researching for some of my blog stuff). I have no allegiance to either one as an absolute.

I have tried Firefox, but I am not fond of its rather vanilla interface.

I like to play around with new stuff from time to time, but I rely on MS Office and several other MS products as the base of my computing. Since my retirement at about age 75 from active teaching and consulting several years ago (I'm 81 now), my computing needs (and skills...) have diminished a bit.

General Computer Support / Re: Exit message in Gmail
« on: November 10, 2020, 10:47:37 am »
Keytweaker is a small machine language memory-resident program that is used to remap keyboard keys. I use is to remap the Caps Lock key to "Disable", but I could use it to make the Caps Lock act as a hotkey if I had a pressing need to do so. Now that MS has come up with Power Toys and one of the Toys is a key mapper, I can probably get rid of Keytweaker since it is an old, old program - I have been using it for almost 20 years.

CutePDF is an inexpensive program for manipulating PDF files (combining, editing, etc.) Again,. now that Word allows you to save as PDF or to open PDFs for editing, I could probably get rid of it, but again, I have been using it for over 10 years and I am used to it - besides, it does a lot more, since one of the functions is a form-filler, so i can fill out PDF online forms with it.

I use Belarc occasionally, just to make sure that there are no hidden "elves" that I need to handle.

General Computer Support / Re: Exit message in Gmail
« on: November 09, 2020, 09:26:46 am »
I completely understand.

I am still using a few programs that I have had for over ten years (remember "Keytweaker," "Belarc Advisor," and CutePDF"??).

To each his own.

Stay healthy!



General Computer Support / Re: Exit message in Gmail
« on: November 08, 2020, 09:27:18 am »'s something interesting:

I am continuing to use Edge as my default browser; however, I set up a shortcut to make my Gmail open in Chrome rather than in Edge (use this as the target for the email file in the shortcut: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" "" in the shortcut ).

Soooo...I have been using that "special" shortcut for several days now and that exit message has stopped (keeping my fingers crossed...).

What seems to be an anomaly is that both Edge and Chrome use the same basic engine.

Well, as long as it keeps doing what I want it to do, a special shortcut (which takes only seconds to set up) is the way I will go.

Thanks for following this, Tom.


General Computer Support / Re: Exit message in Gmail
« on: November 07, 2020, 09:19:33 am »
Tried it in IE (NOT Edge - old or new one) and it did not seem to exhibit that same performance; that is, no message on exit telling me that all my changes might not be saved.

If it gets too annoying, I might use the old IE (Version 11) just for email. We'll see...

Thanks, Tom.

General Computer Support / Re: Exit message in Gmail
« on: November 05, 2020, 09:12:20 am »

I now have it pinned to the Taskbar and will play with it to see if Gmail exhibits the same characteristic in IE as it does in Edge.

General Computer Support / Re: Exit message in Gmail
« on: November 04, 2020, 09:24:02 am »
After the new Edge came out, I removed IE from my machines. I could probably reinstall, but I would rather  not.

I think I will just live with it. It is only slightly annoying and I am certain that I can find more important annoyances ...

Thanks, Tom.

General Computer Support / Re: Exit message in Gmail
« on: November 02, 2020, 09:09:07 am »
Good feedback, thanks.

I am using Edge (latest incarnation) and I also use Google Chrome sometimes, but it occurs with both.

General Computer Support / Re: Exit message in Gmail
« on: November 01, 2020, 01:26:14 pm »
Hi, Tom. Thanks for the quick response.

I have been running Malwarebytes along with Windows Security (WS is tuned to exclude MWB and vice versa) and they have never kicked anything out at me.

This has been going on for a long time and I finally decided to look for a switch or a setting to turn it off, but there does not appear to be any.

A friend told me that he thought it might be that there is something still going in the background and that is why it is warning me, but when I click "leave", nothing seems to be wrong and it exits. Every now and then when I open Gmail and check for new mail, if there is none and I close it again, I do not get the warning.

I am puzzled, but I can live with it if I have to.

I ran the scan as you suggested, but it did not find anything out of line.

I will keep pecking away at it and if i do come up with something positive, I'll let you know.


General Computer Support / Exit message in Gmail
« on: November 01, 2020, 10:13:29 am »
Has anyone had any luck finding a way to eliminate the exit message in Gmail? I have attached a copy of the message to this inquiry.


Thanks, Tom.

I read the article and (being quite familiar with How To Geek) I made the registry changes. I have been playing in the registry for several years and find that if you take your time, you can make the changes manually. I am always a little wary of pre-made hack files because I want to watch how the sausage is made rather than just taste it afterward.

I really appreciate your interest and time spent on the issues we have discussed.


PS: I see that you are listed as being in the UK. May I ask where (roughly) you are located? I am in South Florida, USA (Naples on the west coast). We have done some traveling in the UK, and plan to come back over (if we ever get to travel again during this pestilence) and explore much more of all the countries. Although we have traveled around the world several times, and extensively in Europe, we never seem to spend a lot of time on your side of the channel. After this time in isolation, we are quite anxious to come back over for a month or two and just soak up the history and culture.



No, I don't remember that we discussed taking ownership. I know that some operations require that you do so, but I do not believe I have run into it yet.

How do I do that and what is it used for?




Thanks for the update.

I am running Malwarebytes (the paid edition) and Windows Defender. They did not turn off since Malwarebytes is "in charge."

I am also familiar with the windows.old folder. I looked through it and decided that it was OK to dump. There are several other new folders in the root of the C: drive, but they are zero-byte, so I will not bother to mess with them.

I have to tell you that since going through this repair, I happened to mention to a friend - who considers himself a computer "guru" - about my repair experience and he was totally unaware of it. He asked me if I would walk him through it if he needs to do something as well. Of course, I said "Yes."

Thanks again.



I followed your instructions (and had my fingers crossed the entire time - even though I took a disk image and backup before I started). It took about two hours and several reboots (without my touching it) and Shazam!, everything is just the way I left it - BUT, I have the emoji keyboards back which was what started this whole thing.

Thank you so much for your patience and for sticking with me through this repair. You are the first person I have corresponded with (after trying a few other forums which I belong to) that actually knew what to do - the first time around.

Thanks again, I don't know if I will ever be able to return the favor, but feel free to ask.


PS: Is it OK if I send others to this forum if I find issues that I can't help with?



I managed to DL the WIN 10 2004 .ISO and mounted it on a USB. I tested it as far as unzipping, transferring to a USB stick, and making sure it would begin the process of installing and then stopped it.

My only concern is that if I do a "Keep my files" reinstall, will I lose my apps, manually installed programs, and other goodies and gadgets I have in place, or will it merely overwrite the OS and get it into a place that I only have to tweak a few settings in File Explorer, and possibly in the Settings pages?

Any insight will be appreciated.

I realize that you may have already addressed this, but I am just a slow learner.


I DL the .ISO file, but must I use a DVD or can I mount that on a USB?

Yes, I did check and it is still not working.

I just had an interesting experience with my attempt(s) to DL the installation media as I was following your instructions. I tried three times and got the same error code each time.

I went through the steps to the point where I was trying to load up my 16GB USB stick. About 2/3 of the way through, I got an error message (Error Code 0xC1800116-0xA001B). I went on the Internet and searched for that error code and I find that you can no longer DL the media creation files direct from MS - unless you are using other than Edge or Google, or Firefox or Opera.

Where can I find a copy that is direct downloadable?



I believe you are telling me to reinstall windows from a fresh DL from the MS site.

If so, will that require me to reconstruct my programs, file structure, etc. or am I simply copying over the existing installation with the new files to assure there is no "bad" file in the machine?

I have attached a file with the output of the two DOS command lines you told me to perform. From the looks of them, there does not appear to be any file corruption in the existing operating system - or perhaps I am not seeing something that I should.

Your input has been very valuable, but before I do this last step, I just need some reassurance that I am not going to have to reconstruct my entire setup.



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