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General Computer Support / Re: DVD drive not being recognized
« on: February 05, 2013, 01:16:30 pm »
Thanks, Shane. There's not much more I can do at this point anyway. I do agree with you tho'. And I just have to be patient and take each step as it happens. Step 1 - new dvd drive tomorrow (probably won't work). Step 2 - new motherboard (another couple of days or so; this one gets tricky, 'cause my husband gets back into town Thursday evening and he doesn't like me to be all wrapped up in the computer!). Step 3 - After husband leaves next Wednesday, tell Dell that I want my new hard drive, with Vista installed on it. Step 4 - After making sure that the new drive works with Vista, and my files and folders added to it, try to reinstall my Windows 7 Ultimate and then all the files and folders onto it. I don't think I want to attempt using the system image I may or may not have, since I don't know what has caused all the problems and I don't want to just repeat them. Step 5 - reinstall all my programs (the not so fun part!).
Have I missed anything? Is there any easier way of doing things than I've listed? I want to have this all fixed before I leave here and make my drive north to Calgary (our house here is in Lake Tahoe), which will be on March 5th, so the thread should still be active (you did say it stays active for 30 days, right?). I've sent an email to the local Reno tech that I know, but he's not responded, so I may be relying on you guys rather heavily, once I have the new hard drive!
Thanks, Eve
Have I missed anything? Is there any easier way of doing things than I've listed? I want to have this all fixed before I leave here and make my drive north to Calgary (our house here is in Lake Tahoe), which will be on March 5th, so the thread should still be active (you did say it stays active for 30 days, right?). I've sent an email to the local Reno tech that I know, but he's not responded, so I may be relying on you guys rather heavily, once I have the new hard drive!
Thanks, Eve