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Topics - Rick

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General Computer Support / Black Screen with mouse system freezes returns
« on: December 14, 2016, 08:59:14 pm »
did you guys ever find a solution without reinstalling

Yes we tried all the normal restore points and last so called known

rebuild the Icon database code;

taskkill /f /im explorer.exe
cd /d %userprofile%\AppData\Local
del IconCache.db /a
start explorer.exe

Please review the zip file on this page;

Suggested repair method to review;

For example;

this program helps to check installed programs and uninstall them; useful when you can not uninstall any other way which is annoying because why should we need to buy it separately?
If you use this method, re-install the programs before running any fix-it applications!

however, is their another program that helps to re-install broken installed program links that can not repair nor reinstall?
It is most disturbing when some programs users use costs a lot of money...

additionally, a clean program folder should give us cleaner systems and repairs when run!
Folder to be checked: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Message shouild popup and say; "Tweak can not run because Uninstall info is incorrect"; click here to fix it etc...
File associations should also be checked more carefully before any repairs are run!

And lastly, I still suggest a side by side fix that shows what will change with a tick box to make the changes...

The new AD-AWARE from Malware Bytes does not save the backup or quarantine file;

it found Tencent as adware, proceeded to delete my directory even though I unchecked it.

Deleting ones work is equal to economic "?"
we would ban Malware Bytes;

They know Tencent is already a false positive yet allow it to run in ad-aware.

General Computer Support / Adobe systems, Please fix your systems
« on: November 08, 2016, 10:24:09 pm »
C:\Program Files\Adobe\Acrobat Reader DC\Reader\AcroCEF\RdrCEF.exe
and couple others

they don't need to run unless asked for...

and Boggin, Don't delete thread, they read too

General Computer Support / Drop Down Menu Support needed
« on: November 07, 2016, 11:45:08 pm »
see image attached;

This function recommended from seven forums is not working now;

ran the command, no results.

General Computer Support / Boggin,
« on: November 02, 2016, 02:17:42 am »
In tweaking all in one repair, tab4, its a good idea to add a checkbox to review the SFC report by doing;

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

supposedly, it reports what it can not fix.

I also read this; seems logical to skip SFC and use DSIM instead or both;
this command works in win7;
Dism /Online /Cleanup-Image /ScanHealth

General Computer Support / is this MSFT update path correct ?
« on: November 02, 2016, 01:59:02 am »
- <Event xmlns="">
- <System>
  <Provider Name="Microsoft Antimalware" />
  <EventID Qualifiers="0">2001</EventID>
  <TimeCreated SystemTime="2016-11-01T09:12:35.000000000Z" />
  <Security />
- <EventData>
  <Data />
  <Data />
  <Data>NT AUTHORITY</Data>
  <Data />
  <Data>The connection with the server was terminated abnormally</Data>

or should it be changed/corrected to an update site from Microsoft?

General Computer Support / What is this? >
« on: November 02, 2016, 01:47:30 am »
- <Event xmlns="">
- <System>
  <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
  <TimeCreated SystemTime="2016-11-01T11:34:55.383436400Z" />
  <Correlation />
  <Execution ProcessID="1736" ThreadID="5080" />
  <Security UserID="S-1-5-20" />
- <EventData>
  <Data Name="QueryName"></Data>
  <Data Name="AddressLength">16</Data>
  <Data Name="Address">020000350A0E00010000000000000000</Data>

General Computer Support / How to; reinstall win7 and not lose my programs?
« on: November 01, 2016, 09:04:38 pm »

Dear MSFT,

MSFT's new system security actions will setback computer safety to the dark ages and help terrorists gain a huge advantage;

Please fix your operating updating systems;

We won't accept this...


General Computer Support / Systemic Spying ?
« on: October 10, 2016, 12:53:08 am »
why is there not a feature that says never aLLOW here MSFT and Firefox?

See File Attached

Today, we have to start to recognize the disabled people that use the internet; flashing ads and such can cause episodes and in some cases send people to the hospital;

We need a program called, the vertigo program, stops all pop-ups and flashing ads; and I mean all of them.

General Computer Support / programs not responding "error message"
« on: October 01, 2016, 11:34:58 pm »
any help/ideas?

thanks in advance.

General Computer Support / Firewall Checkup
« on: September 16, 2016, 11:05:28 pm »
Review Firewall Checkup

Any feedback/comments appreciated;


General Computer Support / Paging File Review
« on: August 28, 2016, 12:28:20 am »
What is the downside to doing this method;

General Computer Support / KAV_RESCUE DISK FATAL ERRORS, can't start
« on: August 27, 2016, 07:08:27 am »
Boggin;; you mention before have a try with rescue disk; we should solve these issues too...

I downloaded the latest version, got these error codes with flashing keyboard lights.

Mount: special device /dev/sr* does not exist
Dracut warning: can’t mount root filesystem
Dracut warning: Dracut FATAL: Failed to mount block device of live image

Kernel Panic – not syncing: attempted to kill init! Exitcode=0x00000100

PID: 1 comm: init not tainted 3.4.24-krd10 #1

Call trace: [<c090b902>] panic+0x7d/0x171

Some others; probably will be OK after fix these...

My Biossysteminfo;

Bios date 4/21/2015
M/Board Gigabyte - UEFI DualBios, Model Z97-D3H
Memory 8192

Bios set to IDE Mode, will try AHCI Mode

Please note and report to Kasperky : Working in AHCI Mode

After several attempts to run, have come to the conclusion it is not useful tool any longer as it has many bugs including closing during the run process

General Computer Support / Today, we shall discover these updates...
« on: August 26, 2016, 10:40:39 pm »
What is update:


General Computer Support / Exception code: 0xc0000005, excel won't start
« on: August 25, 2016, 12:00:16 am »
Faulting application name: EXCEL.EXE, version: 11.0.8404.0, time stamp: 0x51a52fcb
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x003799c8
Faulting process id: 0x8c8
Faulting application start time: 0x01d1fe82d7ab952d
Faulting application path: C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
Faulting module path: unknown
Report Id: 19e420f4-6a76-11e6-b71c-fcaa14c71f8a

detect and repair,  no success
restore, two different points; no effect

try reimage repair; need a license key; did not buy it!
it suggests can fix

trying combofix next,


  - Provider

   [ Name]  EMET
  - EventID 2

   [ Qualifiers]  0
   Level 2
   Task 0
   Keywords 0x80000000000000
  - TimeCreated

   [ SystemTime]  2016-08-25T07:29:37.000000000Z
   EventRecordID 47559
   Channel Application
   Computer RickMcCoy-PCDesktop

- EventData

   EMET detected DEP mitigation and will close the application: EXCEL.EXE DEP check failed: Application : C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE User Name : RICKMCCOY-PCDES\Sourcing Session ID : 1 PID : 0xFA4 (4004) TID : 0x2C0 (704) Module : N/A Address : 0x002906A8

General Computer Support / How to remove this Malware?
« on: August 16, 2016, 08:21:54 pm »
WIN10 Ransom-ware update

Please note, I have installed one version of the remove the malware;

But it still keeps coming back; where to remove it?

Again, This is the last problem; how to solve it?


Today, we will try;
Method 6: Reset the content of the Catroot2 folder
To do this, follow these steps:
    Open an administrative Command Prompt window.
    Type the following commands, and press Enter after each command:
        net stop cryptsvc
        md %systemroot%\system32\catroot2.old
        xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s
    Delete all contents of the catroot2 folder, but do not delete the catroot2 folder.
    Type the following command, and then press Enter:
    net start cryptsvc
    Exit the Command Prompt window.
No success;

no success

went into the administrator account; deleted the distribution folder, restarted, no success

will try ;
Already installed on my system

Please see the CBS.Log Attached;

thanks in advance

General Computer Support / Windows 2020
« on: June 26, 2016, 11:30:48 pm »
Bill gates once wrote a book;

the road ahead; in it, he mentions that windows would not be around...

At what point do we stop updating and using the systems to rebuild our GDP?

General Computer Support / Restore feature keeps being disabled
« on: June 07, 2016, 06:20:24 pm »
Why would MSFT allow it to be disabled in the first place; why can we not have the restore points saved after we created them and simply right click on them like other programs to restore systems?

Why does SFC not repair some files? it should override those system errors and update itself;

Dear MSFT; please fix your software...

General Computer Support / Special Global Report;
« on: June 07, 2016, 06:17:12 pm »
Special Global Report; "Windows 10 update; is the biggest Malware" to hit the market since I have started using computers; I have disabled it several ways and it still comes back!!!!

why would it be allowed to go on this long? it's not a question

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