I can sort of understand that by what if Windows or someone similar caused your problem but they can't or won't help rectify it?
Last night i had message from Windows to say there was an update that i should install, which i dutifully did, much to my chagrin.
This morning...no User account but one i didn't create with nothing that i wanted on it. I have tried all instructions but to no avail and i'm at a loss as to where my account has gone...can you help in any way please. I just don't understand why it's all gone as it was there last night.