Author Topic: Cannot Uninstall Skype  (Read 4065 times)

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Offline Racco

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Cannot Uninstall Skype
« on: March 11, 2016, 03:54:20 PM »
When I try to Uninstall, it gives me the message attached to this note.
Has anyone seen this and what do I need to do to uninstall it?
Thanks

Offline Still_Game

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Re: Cannot Uninstall Skype
« Reply #1 on: March 12, 2016, 12:29:22 AM »
You don't say which version of Windows you're running, but searching for "the installed product does not match the application source" in Google search led me to this Microsoft tool - hope it helps..........

https://support.microsoft.com/en-gb/mats/program_install_and_uninstall/en
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Racco

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Re: Cannot Uninstall Skype
« Reply #2 on: March 12, 2016, 06:44:13 AM »
Sorry, I did forget.  It is W10, when I tried, the link it came back saying that "Fix it" does not support W10.

Offline Still_Game

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Re: Cannot Uninstall Skype
« Reply #3 on: March 12, 2016, 07:16:53 AM »
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Racco

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Re: Cannot Uninstall Skype
« Reply #4 on: March 14, 2016, 06:50:29 AM »
Thanks ALL.  I got into the Skype forum and was given this tool that does work in Windows 10
Run the following removal tool:
SRT (.NET 4.0 version) [pcdust.com - latest]
 http://www.pcdust.com/Downloads/SRT/SRTa.exe

Thanks Again :smiley: