Author Topic: tweaking envelope printer  (Read 4293 times)

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Offline Theodore Wood

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tweaking envelope printer
« on: July 24, 2018, 09:01:27 am »
For some reason my printer says that number 10 envelopes are not supported always get a paper mismatch message,I have used it before and it worked with same envelopes,but had tried to print to a different size envelope which started this now always getting this message any ideas?
 

Offline Boggin

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Re: tweaking envelope printer
« Reply #1 on: July 24, 2018, 12:00:16 pm »
Can you see if uninstalling and then reinstalling the printer will clear anything that has become pre-set.

Offline Theodore Wood

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Re: tweaking envelope printer
« Reply #2 on: July 24, 2018, 01:23:46 pm »
will try I thought same thing but had to leave for awhile

Offline Boggin

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Re: tweaking envelope printer
« Reply #3 on: July 24, 2018, 01:35:16 pm »
If it still prints text then it won't be the print queue, but something seems to have gotten hung up somewhere.

Offline Theodore Wood

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Re: tweaking envelope printer
« Reply #4 on: July 24, 2018, 02:20:53 pm »
its printing now,just cannot find the right size everyone I have tried have given me mismatched paper the size I am trying to do is 4 !/8 X 9 1/2   10.4 cm x 24.1  I used to be able toi get it I believe using US custom 10 but that is not working
also was trying to do a envelope 3 5/8 x 6 1/2 it all started after trying this one


Offline Boggin

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Re: tweaking envelope printer
« Reply #5 on: July 24, 2018, 02:28:13 pm »
May be best to start with a clean slate of an uninstall/reinstall then.

Offline Theodore Wood

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Re: tweaking envelope printer
« Reply #6 on: July 24, 2018, 02:28:52 pm »
ok,I for now just printed to one of my other printers,for some reason it just decided it didnt like the other.Probably something simple

« Last Edit: July 24, 2018, 03:16:50 pm by Theodore Wood »

Offline Boggin

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Re: tweaking envelope printer
« Reply #7 on: July 25, 2018, 12:08:25 am »
So did that one accept the envelope size ?

Offline Theodore Wood

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Re: tweaking envelope printer
« Reply #8 on: July 25, 2018, 05:50:21 am »
yes it worked,so its not the appI didnt think itwas ,just posted for some ideas.

Offline Boggin

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Re: tweaking envelope printer
« Reply #9 on: July 25, 2018, 08:38:30 am »
So that still points to something getting hung up in that other printer.

I think I'd still go for an uninstall, reboot and reinstall of that printer as a start.