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Screen does not turns back ON after coming out of sleep.
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Topic: Screen does not turns back ON after coming out of sleep. (Read 9828 times)
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kelvinpalmer
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Join Date: Sep 2018
Posts: 4
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Screen does not turns back ON after coming out of sleep.
«
on:
September 18, 2018, 03:19:00 am »
Hi,
I'm Kelvin from Canada. Found this forum searching for my problem. I hope I find solutions here.
I have Dell Inspiron 3567 i3-7th Gen laptop with Windows 10 pro installed. Problem is that my screen does not turns back on after my laptop comes back from idle state. I hear windows sounds when I press every key out of frustration. Wonder if it is a hardware issue or OS? Right now, I have disabled screen turn off in every case but it's a temporary solution as it is consuming my battery a lot.
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Boggin
Global Moderator
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Join Date: Jul 2014
Posts: 10182
Location: UK
Karma: 122
Re: Screen does not turns back ON after coming out of sleep.
«
Reply #1 on:
September 18, 2018, 04:48:02 am »
I've seen this problem reported on other Dell laptops that had been using McAfee antivirus and uninstalling McAfee had resolved the problem.
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kelvinpalmer
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Join Date: Sep 2018
Posts: 4
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Re: Screen does not turns back ON after coming out of sleep.
«
Reply #2 on:
September 18, 2018, 04:50:19 am »
Hi Boggin,
Thanks for the response. I am using Windows Defender (its built-in Anti-virus) shall I try disabling it?
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Boggin
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Re: Screen does not turns back ON after coming out of sleep.
«
Reply #3 on:
September 18, 2018, 04:59:12 am »
I don't think WD would be the cause and turning it off for any length of time can be problematic as it reinstates itself.
In Powers options/Advanced power options expand PCI Express and check those settings are set to Off
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kelvinpalmer
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Join Date: Sep 2018
Posts: 4
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Re: Screen does not turns back ON after coming out of sleep.
«
Reply #4 on:
September 18, 2018, 05:04:29 am »
Link State Power Management under PCI Express has default settings:
On Battery: maximum power savings
Plugged In: maximum power savings
I have set them to OFF now. Let's see
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Boggin
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Location: UK
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Re: Screen does not turns back ON after coming out of sleep.
«
Reply #5 on:
September 18, 2018, 05:05:34 am »
My default is set to Off so try changing to that.
I'm going to have to go out for a couple of hours but will be back to check.
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kelvinpalmer
Newbie
Join Date: Sep 2018
Posts: 4
Karma: 0
Re: Screen does not turns back ON after coming out of sleep.
«
Reply #6 on:
September 18, 2018, 05:06:28 am »
Done it. Let's see if this works
Thanks!
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Screen does not turns back ON after coming out of sleep.