Author Topic: error 0x8007064a apps won't start  (Read 29101 times)

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Offline richard

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error 0x8007064a apps won't start
« on: January 13, 2013, 08:48:52 AM »
I used your software to try to fix the problem of my apps in W8 won't update and new apps won't install.  the error reported is 0x8007064a.  MS support has been unable to get them running yet.

Offline Shane

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Re: error 0x8007064a apps won't start
« Reply #1 on: January 13, 2013, 05:43:32 PM »
What repair tools did you run? And is it only Windows updates that give you the error?

Shane
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Offline DanTheTechMan

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Re: error 0x8007064a apps won't start
« Reply #2 on: January 16, 2013, 05:03:55 PM »
having same issue...........

each version of your AIO repair tool I used (from 1.9.2 onwards, and I've used every version since) seems to somehow corrupt the windows store app installer.  So, it downloads the apps, but doesn't install them (the dreaded 0x8007064a error).  how do i fix this WITHOUT a reinstall or a refresh?

EDIT: Now the windows store WON'T OPEN!!!!  HELP!!!!!!
« Last Edit: January 16, 2013, 05:33:57 PM by DanTheTechMan »

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Re: error 0x8007064a apps won't start
« Reply #3 on: January 16, 2013, 07:42:57 PM »
What repairs did you run?

Shane
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Offline Shane

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Re: error 0x8007064a apps won't start
« Reply #4 on: January 16, 2013, 07:49:53 PM »
Also looks like a lot of people are having this problem, but be something that is very touchy. So lets find out what it is touchy about and fix it :-)

Doesnt the event viewer give us any information to work with?

Also check the last post here
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-app-store-and-pc-settings-wont-open/7d1e049c-85eb-488e-b434-1971e60a5b07?page=3

Try it and let me know.

Quote
Hello,

I had this problem , it is now fixed,

first make sure you set you country and language settings right to your real country you live in.

the open  : Control Panel\All Control Panel Items\Troubleshooting

then click on  : fix problems with windows update
Click : next
Click : Try Troubleshooting as an Administrator
Click : close

restart you pc.

the try to update your apps on the app store.

hope this solve your problem.

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline DanTheTechMan

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Re: error 0x8007064a apps won't start
« Reply #5 on: January 16, 2013, 07:56:06 PM »
yes it's on windows 8, and i run all the repairs by default.  my country is set to the US (where I live) so no changes needed there.  now, since the windows store will NO LONGER OPEN AT ALL, how do I fix this WITHOUT a refresh/reinstall?

Offline Shane

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Re: error 0x8007064a apps won't start
« Reply #6 on: January 16, 2013, 08:00:47 PM »
Did you check the event viewer to see if it lists any error for the app store?

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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Offline DanTheTechMan

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Merge Networks Win 8?
« Reply #7 on: January 16, 2013, 08:06:21 PM »
no i did not, but i will in a sec..............
on a side note................
since you've been very helpful 2 out of 2 times with my always unique and/or complicated tech problems, let's see if u can go 3 for 3.  i try and use spotflux (vpn), but it always, no matter what i do, goes into limited access mode. so, how do i successfully merge networks in win 8 (this is the only way i see to solve this dilemma)? this is the other dilemma i'm currently having.

here's the details of the windows store error from the event log:

Log Name:      Application
Source:        Microsoft-Windows-Immersive-Shell
Date:          1/16/2013 10:39:03 PM
Event ID:      5973
Task Category: (5973)
Level:         Error
Keywords:     
User:          DAN-DESKTOP\Dan
Computer:      Dan-Desktop
Description:
Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: Access is denied. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
    <EventID>5973</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>5973</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-17T03:39:03.889535000Z" />
    <EventRecordID>11169</EventRecordID>
    <Correlation />
    <Execution ProcessID="6304" ThreadID="7132" />
    <Channel>Application</Channel>
    <Computer>Dan-Desktop</Computer>
    <Security UserID="S-1-5-21-1275494625-1466743237-4035955196-1001" />
  </System>
  <EventData>
    <Data Name="AppId">winstore_cw5n1h2txyewy!Windows.Store</Data>
    <Data Name="ErrorCode">-2147024891</Data>
  </EventData>
</Event>
« Last Edit: January 16, 2013, 08:10:08 PM by DanTheTechMan »

Offline Shane

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Re: error 0x8007064a apps won't start
« Reply #8 on: January 16, 2013, 08:09:59 PM »
I havent used spotflux so I dont have an answer off the top of my head. Bridging should be the same as right clicking on the network connect and choose bridge.

But lets worry about that after I get your app store fixed and my windows repair updated with the fix. :wink:

First thing is to find any error it is giving so I know where to start.

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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(About Shane)
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Offline DanTheTechMan

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Re: error 0x8007064a apps won't start
« Reply #9 on: January 16, 2013, 08:11:37 PM »
look above

Offline Shane

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Re: error 0x8007064a apps won't start
« Reply #10 on: January 16, 2013, 08:13:03 PM »
Access denied error. OK Let me Google that and see what I can find :-)

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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(About Shane)
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Offline Shane

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Re: error 0x8007064a apps won't start
« Reply #11 on: January 16, 2013, 08:15:08 PM »
Looks like it might have been the file permissions repair.

I found this
http://social.technet.microsoft.com/Forums/en-AU/w8itprogeneral/thread/49b36f36-dce4-4376-9c62-50ac54f5e037

If we find the fix for it I will get the program updated right away :-)

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

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Offline DanTheTechMan

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Re: error 0x8007064a apps won't start
« Reply #12 on: January 16, 2013, 08:22:52 PM »
the owner of drive C (system drive) is "TrustedInstaller". is this good?
btw, I added "ALL APPLICATION PACKAGES" to the list of approved users for drive C (and gave it full control).  some folders (including both program files folders, and the windows directory) couldn't be accessed, though.
« Last Edit: January 16, 2013, 08:25:20 PM by DanTheTechMan »

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Re: error 0x8007064a apps won't start
« Reply #13 on: January 16, 2013, 08:32:27 PM »
That's ok, reboot and test the app store and let me know.

Since it is getting access denied error we know it is a permission problem, Just have to find out where it needs the permissions :-)

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Re: error 0x8007064a apps won't start
« Reply #14 on: January 16, 2013, 08:33:46 PM »
Oh and if it still doesn't work try turning off the Windows firewall as well, make sure it isnt something with it :wink:

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com