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Feedback - LAN shows connected, but no access to internet

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Shane:
Odd, ok now lets make sure the computer is getting a IP from the router.

Open a cmd window and put in

ipconfig /all

Right click in the window and click select all and then right click on it again, that will copy it. Post it and let me see what it shows :-)

Shane

HarleyMonster:
I sure appreciate your help Shane!

Here is the screen shot of the ipconfig/all.

Shane:
OK I see the problem there. IP and gateway both start with 192.168.0 BUT the DNS starts with 192.168.1.

That is a totally different IP range. And means DNS wont work.

To confirm open a cmd.exe and ping a IP do this one

ping 8.8.8.8

Work? Ok now ping google.com

You will see it will fail because DNS is used to get the IP a domain name has.

So for some reason the computer thins the DNS server is something else. So instead go back to the tcp IP properties. Keep IP on auto but on dns put it to manaul and put these in

8.8.8.8
8.8.4.4

And hit ok. Those are the free google dns servers.

Once done open a cmd.exe window and put in

ipconfig /flushdns

And then see how it works. I am heading off to a customers so I may not reply back for a while :-)

Shane

HarleyMonster:
Shane I went through your suggestions and took the screen shots attached.  I didn't know what you meant after the ipconfig/flushdns, you said see how it works.  I wasn't sure if I was suppose to ping google.com again or see if I could connect to the Internet so I tried both and neither worked.

Please take a look at my screenshots to see if I did everything correctly.  From what you say the settings are incorrect; I am hopeful you can come up with a tweak that will get my wife back on the Internet.

My wife's computer is ancient, but it does everything she needs to do.  I would like to get this connection problem fixed so we can take our time purchasing a new computer for her.  My wife thinks she should get an Apple, but I am not so sure.  We both have always had our own computers so I would like to keep them the same so we can help each other.

What would you recommend for a replacement PC, neither of us are gamers or watch movies, etc. on the Internet, just need emails, word processing, online banking and general research.  We are stuck with DSL because we live in a rural area where Verizon does not have fios.

Thanks for your time Shane.  Five kids?  You must be good at everything!

jraju:
The problem would be there if you have used torrent. if you try to stop or close the application or try to delete the torrent exe, then it will be happening. i used the torrent for downloading older movies, thro torrent, which has peers and seers, and one fine day i deleted the application. Normally as would be, i restarted the computer, my modem light all goes and everything normal, but the ethernet blinking green lilght would not glow. So, you would not get the connection. The computer to computer connection totally deletes the dns and you will not get internet access.
           i do not know, whether it is because of this. This may be one of the reason, which i faced.

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