Main Forum > General Computer Support
Cannot install Windows Updates
Shane:
You are correct, most likely not a windows update problem itself, but the problem of this one update, which has happened with other people as well.
http://support2.microsoft.com/kb/2800095
Now that you have all the other updates installed give the system readiness tool another try as well. I also need to try and find what i did for another user who had this same update file that I helped lol
Shane
wmartin:
Can you tell me how to access the "systems readiness tool" as I am an amateur when it comes to computers
Boggin:
--- Quote from: wmartin on November 05, 2014, 04:51:33 am ---Can you tell me how to access the "systems readiness tool" as I am an amateur when it comes to computers
--- End quote ---
Just click on this link and run it as you did before http://www.microsoft.com/en-gb/download/details.aspx?id=20858
wmartin:
After I download it says "Initializing installation" ....done!
It then says it is installing Hotfix for Windows (KB947821) (update 1 of 1)...
Nothing shows up in the installation bar I have waited over 30 minutes and it still says
installing __________________ but nothing happens
Boggin:
Can you try it again in Safe Mode with Networking ?
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